You'll be able to manage this plan shortly (thread continued)

I originally made a thread because I made a trial and unable to cancel - says "You'll be able to manage this plan shortly". An adobe employee decided to close it with the following message:

"Neither of the people reporting this issue have Adobe Stock subscriptions associated with the Adobe IDs they are using on the forums. Locking this thread. - EBQ"

Considering I was just charged after not having been able to cancel the trial all week, I'm not sure what she is talking about. In any case, this is truly gross; made a report with the FTC but I'm sure I won't hear anything back. Now I'm trying to cancel the subscription which finally shows up when I manage my profile, but the login is stuck in this infinite look which makes me do 2FA login with email, change my password, then do it all over again. And it's the only thing it lets me do when I try to cancel my subscription. I'm already logged in, it just conveniently does this specifically when I click on the cancel subscription button. This is pretty insane! Can't be legal.

It's truly incredible how much easier it is to signup. I eventually figured out how to contact support and I'm talking to them now. I'm trying to have them cancel and they were incredibly difficult. First they asked me why, then told me I would get 3 months free instead, then I said "NO", to which they said this (not edited): "the reason I am helping you because you have paid for the subscription and you have been a loyal customer of adobe so this is a goodwill gesture from my side and this will not increase your tenure so why not to avail the free services while not paying anything".

Just wow. Hopefully they actually do cancel it like they said.