Adobe Express - Website Version and Microsoft Store App are not working

Forum|Forum|1 year ago
June 13, 2024
2 replies
488 views

Hello there,

Both website Version and Microsoft Store App are not working for me. It works fine on my iPhone.

Error: Something went wrong.
We've encountered a problem. Try refreshing the page or return back to home.

I've tried clearing browser cache and Incognito mode.
Screenshot:

Bug

This topic has been closed for replies.

A

anubhav_r

Adobe Employee

This is strange indeed. Are you able to get to https://new.express.adobe.com/ now?

Looks like you are on Chrome, so this should work.

--Anubhav

A

Abhi.G @ ADBE

Adobe Employee

Hi @NIJIN GANGA

Could you check this response: https://community.adobe.com/t5/adobe-express-bugs/we-ve-encountered-a-problem-try-refreshing-the-pag...

In particular, firewall settings seems to have played a role in some Windows users' experience (e.g., https://community.adobe.com/t5/adobe-express-bugs/we-ve-encountered-a-problem-try-refreshing-the-pag...) so it might be worth checking that (as a temporary measure).

Thanks,

Abhi G

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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