Airtel user: Unable to redeem LinkedIn Premium benefit — "Not eligible / select regions" error

Hey ​@Tarun Saini , my account is over 3 years old. But it still has the same issue. Could you give some other resolution ? 

Hi Everyone,

We appreciate your patience while waiting for our response. To be eligible for this offer, your LinkedIn account needs to be at least 4 weeks old. If you’ve recently created your account, we recommend checking back after 4 weeks to redeem the benefit.

For more information, you can definitely check the FAQ here- https://community.adobe.com/announcements%2D327/faq%2Dadobe%2Dexpress%2Dx%2Dlinkedin%2Dpremium%2D3%2Dfree%2Dmonths%2Doffer%2D1561646

Please let us know if you have any other questions—we’re happy to help!

Regards,
Tarun

Hi ​@Jerry16 ​@Ahmed+Shammas ​@pratikk- ​@sree_873 ​@Dashingbro ​@Prime13,

Thanks for reaching out! We’re really sorry to hear about the issue you’re facing. Could you please share your registered email ID and contact number via private message with me?

This will help us check with the team and assist you further.

Regards,

Tarun

Hi ​@Tarun Saini 
Active Adobe Express Premium user via Airtel India here. I am facing this exact token redirect error. I already have an open support case with a supervisor (Case ID: ADB-45631462-G3S6) confirming it's an ongoing issue.
Could you please escalate my ID to the product team for a manual voucher override?
Thank you!

Hi ​@Rose DV 
Active Adobe Express Premium user via Airtel India here. I am facing this exact token redirect error. I already have an open support case with a supervisor (Case ID: ADB-45631462-G3S6) confirming it's an ongoing issue.
Could you please escalate my ID to the product team for a manual voucher override?
Thank you!

Any update ?? I have both creative cloud and access to adobe express via Airtel both the LinkedIn links don’t work at all on my account. It shows the same following message: “You are not eligible for this promotional offer”. 

​@akxh_5 

Read this page from LinkedIn:

https://www.linkedin.com/help/linkedin/answer/a7737016

Note that they detail why some might not be eligible. They also say to contact Adobe Customer Care if the link doesn’t work.

“If your redemption link is not properly working and you are unable to redeem the LinkedIn Premium benefit, please contact Adobe at https://helpx.adobe.com/support.html for support.”

Jane

Forum volunteer

Yeah Me Too !

I am also facing the same issue !

@Rose DV @Tarun Saini

I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

Adobe Express member since 2026

Never had LinkedIn Premium, not even a free trial

Adobe benefits page shows the offer as redeemable for me

Based in India

Could you please help resolve this?

I am an Airtel user, trying to claim linkedin premium through Adobe premium. However, I am unable to claim my Linkedin premium. I have had one month free plan on my Linkedin account before.