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akxh_5
akxh_5
Participant
May 29, 2026
Answered

Airtel user: Unable to redeem LinkedIn Premium benefit — "Not eligible / select regions" error

  • May 29, 2026
  • 113 replies
  • 2877 views

Hi @Rose DV @Tarun Saini

I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

  • Adobe Express member since 2026
  • Never had LinkedIn Premium, not even a free trial
  • Adobe benefits page shows the offer as redeemable for me
  • Based in India

Could you please help resolve this?

      Correct answer Rose DV

      Update: LinkedIn Premium offer eligibility issues

      Thanks to everyone who's reached out about trouble redeeming the LinkedIn Premium offer. We've been in contact with LinkedIn's team to get you a path forward.

      If you've passed Adobe's eligibility checks but are still unable to redeem the offer, please contact LinkedIn support directly here: https://www.linkedin.com/help/linkedin/solve

      Their support team will be able to look into your specific account and explain what's preventing access to the offer, since that part of the process is on LinkedIn's side rather than Adobe's.

      If you're still stuck after reaching out to LinkedIn, let us know here and we'll help however we can.

      Rose

      113 replies

      Show previous replies
      Jerry16
      Jerry16
      Participant
      June 6, 2026

      Yeah Me Too !

      I am also facing the same issue !

      pratikk-
      pratikk-
      Participant
      June 6, 2026

      @Rose DV @Tarun Saini

       

      I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

       

      Adobe Express member since 2026

      Never had LinkedIn Premium, not even a free trial

      Adobe benefits page shows the offer as redeemable for me

      Based in India

      Could you please help resolve this?

      sree_873
      sree_873
      Participant
      June 6, 2026

      I am an Airtel user, trying to claim linkedin premium through Adobe premium. However, I am unable to claim my Linkedin premium. I have had one month free plan on my Linkedin account before. 

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      June 8, 2026

      ​@sree_873 wrote: “I have had one month free plan on my Linkedin account before.”

       

       

      https://www.linkedin.com/help/linkedin/answer/a7737016

      ”This offer is not available to users who have a current or recently active subscription of LinkedIn Career, LinkedIn Business, Sales Navigator, or Recruiter Lite.”

       

       

       

       

      Jane

      Forum volunteer

       

       

       

       

      Dashingbro
      Dashingbro
      Participant
      June 6, 2026

      Same issue here

      Prime13
      Prime13
      Participant
      June 6, 2026

      I have subscribed to adobe creative cloud and facing similar issues while redeeming LinkedIn premium on my account. I never had a Linkedln premium for that account before and received the following message “You are not eligible for this promotion”.

        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        June 5, 2026

        Hi Everyone,

         

        Thank you for your patience here - I apologize for the delay, especially since this has been ongoing for a while.

        I want to be transparent that we're still working to get clear answers on this from the LinkedIn side, and these things can sometimes take longer than we'd like. Please know it hasn't been forgotten and is being actively looked into.

        I don't have a confirmed update to share just yet, but I'll follow up here as soon as I do.

         

        Regards,

        Tarun

          Sameerkh8
          Sameerkh8
          Participant
          June 5, 2026

          Sir i have adobe express from Airtel premium 12 month but I'm unable to redeem LinkedIn offer it's showing error 

           

          NotMrEdit
          NotMrEdit
          Participant
          June 5, 2026

          Guys any update? ​@Rose DV ​@Tarun Saini 

          Aaravb1
          Aaravb1
          Participant
          June 4, 2026

          @Rose DV @Tarun Saini

           

          I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

           

          Adobe Express member since 2026

          Never had LinkedIn Premium, not even a free trial

          Adobe benefits page shows the offer as redeemable for me

          Based in India

          Could you please help resolve this?

          Abhinav_LinkedIn
          Abhinav_LinkedIn
          Participant
          June 3, 2026

          CFBR. Same issue. Airtel !! 
          Hope you’ll help ​@Rose DV 😊

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