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Amitej S
Community Manager
Community Manager
March 2, 2024
Answered

Missing shapes/icons in Adobe Express Mobile app!

  • March 2, 2024
  • 35 replies
  • 15362 views

Hello, everyone!


Adobe recently changed how shapes/icons appear within the Adobe Express Mobile app. A more extensive selection will be available in the new mobile version.

Please learn more here: 
Missing icons in Adobe Express mobile app FAQ

To learn more about the new mobile version, please visit: 
Announcement

Note:

  • If this change has created challenges for you, please reply to this thread and explain more.
  • Icons are available for use in the Adobe Express desktop version, as this change only affects the Adobe Express mobile app.
Correct answer Andy Lambert

Hi @Vinícius36078971t24b - I'm sorry about the issues here. The shapes and icons have been retired from the mobile app. You should find an extensive list of icons in the new Express in the new mobile beta. You can download this new version here: 

https://www.adobe.com/express/spotlight/beta?%24web_only=true&_branch_match_id=1093432351833804407&_branch_referrer=H4sIAAAAAAAAAwXBwQ2AQAgEwIo8%2FnbDeiSSQ9kIxvadObtZu4jOhBX1Wczq7TMMJUf4vcTkSngYX4QfsNYfIiUJHjYAAAA%3D

 

Thanks!
Andy

35 replies

Known Participant
April 3, 2024

This morning, I have an extremely limited subset of "Basic Shapes" and nothing else 

Participating Frequently
March 27, 2024

This is a nightmare for me - I am a regular user of the black and white clip art via my phone app which I prefer over having to sit at a desk all the time to do my work.  Maybe add a functionality that we can change the colored icons and pictures to a black and white clear and concise clip art in adobe express or please add all of the clip art back.  I am an apple I phone user - icons are not in there either  -as I hear people say look there - they are not in there under elements.  For example I used to be able to find a ton of clip art of horses, cows, deer, etc... now only a few if any at all - none.

Tarun Saini
Community Manager
Community Manager
March 29, 2024

Hi 

@Kobe27548969p8zj

,

 

I would suggest you to submit a request here- https://adobe.ly/43CKfo1, as this page is being monitored by our product team members.

 

Regards,

Tarun

Participating Frequently
March 27, 2024

ADOBE EXPRESS - ELMINATED THE BLACK AND WHITE CLIP ART THAT I USED FOR A TON OF THINGS ON MY MOBILE APP.  THIS IS A NIGHTMARE.  NOW I HAVE TO BE SITTING AT A DESKTOP COMPUTER TO OBTAIN HALF OF THE SHAPES THAT WERE THERE, STILL MISSING TONS ON THE DESKTOP APP - YES I LOOKED UNDER ELEMENTS AND ICONS - STILL MISSING TONS.  I USED THE BLACK AND WHITE CLIP-ART A TON FOR MY PROJECTS IN THE MOBILE APP.  I'M LOST WITHOUT THEM.  I CAN'T BELIEVE THEY MADE SUCH A DRASTIC CHANGE.  PLEASE BRING BACK THE BLACK AND WHITE CLIP-ART - I WOULD HAVE PREFERRED THEY ADDED TO IT, NOT TAKE IT AWAY.

Participant
March 27, 2024

I have the full Adobe Creative Cloud suite and utilize eight different programs and apps regularly. I used Adobe Express everyday, multiple times a day to create for social media, graphic layouts, logos, video and presentation graphics. The limiting of the Shapes feature has rendered the app almost useless. It is not just the my most used app but the central Adobe product that informs and adds to all other Adobe apps/program projects I work on daily. It is affecting my ability to brand, communicate and sell.

Participant
March 25, 2024

There used to be thousands of shapes in the app but now there's less than 100. Any reason why?

Andy Lambert
Community Manager
Community Manager
March 26, 2024

Hey, we are sorry about the removal of shapes in the existing Adobe Express app, however many shapes are available in the new version of Adobe Express on mobile. You can get access here:

https://www.adobe.com/express/spotlight/beta?%24web_only=true&_branch_match_id=1093432351833804407&_branch_referrer=H4sIAAAAAAAAAwXBwQ2AQAgEwIo8%2FnbDeiSSQ9kIxvadObtZu4jOhBX1Wczq7TMMJUf4vcTkSngYX4QfsNYfIiUJHjYAAAA%3D   

 

Additionally, in the new version of Express, you are also able to use additional 'add ons' to get access to even more shapes https://developer.adobe.com/express/add-ons/ 

Thanks!Andy
Participant
April 11, 2024

I need these yesterday.  They are NOT available on the new mobile app, in fact, the new app is not available for iPad.  Just make them available again, so that I may return to my retail business, instead of frantically trying to find alternative apps. I am canceling my Adobe subscription tomorrow if this is not resolved, I can no longer waste time nor money.  What a crappy thing to do to your loyal subscribers.  

Participant
March 23, 2024
Design assets can not be modified, for example, logo assets appear to be as on image. One can not separate the elements to create a new design.
Andy Lambert
Community Manager
Community Manager
March 25, 2024

Hey there, shapes can be modified, but design assets cannot be. But you can use the 'Adjustments' and 'effects' options to change the colour of them. 

Thanks!Andy
Participant
March 21, 2024

This is extremely frustrating. I relied heavily on thought balloons and a myriad of other shapes. All of a sudden acccess is gone. I pay monthly for the mobile account, and I feel much of the value is gone. I may have to go back to Canva.

Participant
March 20, 2024

I haven't been able to search the shapes section of Adobe Spark for a while. Only pre-established searches can be found

Participant
March 14, 2024

Bom Dia

Dias em que o aplicativo está com problemas para inserir formas e fontes.

Comentei na Google Play Store.

Andy Lambert
Community Manager
Andy LambertCommunity ManagerCorrect answer
Community Manager
March 15, 2024

Hi @Vinícius36078971t24b - I'm sorry about the issues here. The shapes and icons have been retired from the mobile app. You should find an extensive list of icons in the new Express in the new mobile beta. You can download this new version here: 

https://www.adobe.com/express/spotlight/beta?%24web_only=true&_branch_match_id=1093432351833804407&_branch_referrer=H4sIAAAAAAAAAwXBwQ2AQAgEwIo8%2FnbDeiSSQ9kIxvadObtZu4jOhBX1Wczq7TMMJUf4vcTkSngYX4QfsNYfIiUJHjYAAAA%3D

 

Thanks!
Andy
Thanks!Andy
Participating Frequently
March 14, 2024

Please add all Icons available under Shapes Tab in previous version to New Beta version. Import all those icons in Beta version on high priority as our day to day work is stuck because of that. Collection of icons was good in old version.  Hope someone is listening to this and will act fast on this. Also by when we can expect full fledged version of new beta app. 

Andy Lambert
Community Manager
Community Manager
March 14, 2024

Hi @SKS777 , you should find an extensive list of icons in the new Express in beta. Are there any icons that you feel like you are missing? 

Thanks!Andy
Participating Frequently
March 14, 2024
Hi, Thanks for replying .

I have downloaded the beta version but icons are missing in beta version.

Yes 100% I see icons missing.

For example, if I search for LAND icon, I used to get lot of good options
in earlier version.
Also I am attaching the of the LAND icon which was available earlier but
it's gone missing in new version. Please refer attachment The attached icon
is not available under beta version when searched for LAND.

I am sure many more such icons are gone missing. These Icons are lifeline
while creating creative images. Please get back all precious Icons plus add
some more to it.

Hope all icons of previous version will be imported to new beta version
error free.

Look forward to hear from you.

Regards
Shashi