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Participating Frequently
Dec 21, 2016 6:41 AM UTC
Answered

HAVENT BEEN ABLE TO LOG INTO MY SIGN ACCOUNT FOR 9 DAYS

I've emailed support everyday because I need access to my account. Nobody has any answers. I see in this community board that many others are experiencing the same problem, why doesn't someone take the initiative to fix it immediately.

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Dec 21, 2016 4:23 PM UTC

Hi brianb53021983,

As informed before the issue is still under research & our senior support team is already working with the engineering team to get this resolved.

As soon the issue is resolved, you will be notified.

Regards,

Aadesh

3 replies

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Dec 21, 2016 4:23 PM UTC

Hi brianb53021983,

As informed before the issue is still under research & our senior support team is already working with the engineering team to get this resolved.

As soon the issue is resolved, you will be notified.

Regards,

Aadesh

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Participating Frequently
Dec 23, 2016 11:44 PM UTC

It's been 2 weeks.  I deserve a real Answer as to whats going on with my account. Senior support engineers can't solve it in 2 weeks???  Call me with a real answer.  Been too long

Brian Bernstein / Director of Business Development

Dove Water

[private information deleted by moderator]

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AadeshSingh
Participating Frequently
Jan 14, 2017 11:27 AM UTC

Hi brianb53021983​,

We are glad to inform that the login issue associated with your Adobe Sign account is resolved.

Regards,

Aadesh

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