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Participant
November 12, 2024
Question

Requesting E-signatures doesn't send required dropdown fields

  • November 12, 2024
  • 2 replies
  • 705 views

Good morning,

 

I'm sending a document for e-signature. I have two dropdown fields that are required on the form, but when the receiver signs the form those fields are not required. How do I make it required before they sign the form?

 

Thank you,

    This topic has been closed for replies.

    2 replies

    mariahweyne
    Inspiring
    November 13, 2024

    Make sure the red asterisk shows on the dropdown fields and they are marked as required.

     

    Participant
    November 13, 2024

    The red asterisk is showing and it is marked required. However when we send it to various people, it doesn't show required when they are signing.

    mariahweyne
    Inspiring
    November 14, 2024

    Hmmm, I would  contact Adobe thru its chat to see if  they can help you.

    Use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=auto


    Open in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    Peru Bob
    Community Expert
    Community Expert
    November 12, 2024

    This is the Using the Community forum (which is the forum for issues using the forums).

    Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

    Scroll down here to see a list of the forums:
    https://community.adobe.com/

    Participant
    November 12, 2024

    Good afternoon,

     

    Sorry about that. I'm using Adobe Acrobat Sign Form.