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Requesting E-signatures doesn't send required dropdown fields

Community Beginner ,
Nov 12, 2024 Nov 12, 2024

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Good morning,

 

I'm sending a document for e-signature. I have two dropdown fields that are required on the form, but when the receiver signs the form those fields are not required. How do I make it required before they sign the form?

 

Thank you,

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Community Expert ,
Nov 12, 2024 Nov 12, 2024

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This is the Using the Community forum (which is the forum for issues using the forums).

Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

Scroll down here to see a list of the forums:
https://community.adobe.com/

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Community Beginner ,
Nov 12, 2024 Nov 12, 2024

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Good afternoon,

 

Sorry about that. I'm using Adobe Acrobat Sign Form.

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Community Expert ,
Nov 12, 2024 Nov 12, 2024

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Guide ,
Nov 13, 2024 Nov 13, 2024

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Make sure the red asterisk shows on the dropdown fields and they are marked as required.

mariahweyne_0-1731507534857.png

mariahweyne_1-1731507544874.png

 

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Community Beginner ,
Nov 13, 2024 Nov 13, 2024

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The red asterisk is showing and it is marked required. However when we send it to various people, it doesn't show required when they are signing.

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Guide ,
Nov 14, 2024 Nov 14, 2024

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Hmmm, I would  contact Adobe thru its chat to see if  they can help you.

Use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=auto


Open in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

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