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PRS1940
Participant
Nov 13, 2015 9:13 PM UTC
Question

Send For Signature Tool not appearing

I purchased the Adobe Acrobat DC Desktop software, and later added the Send for Signature subscription plan.  The Send for Signature tool is not appearing when I'm logged into my account through the software.  Is it supposed to show up?  Do I have to re-install? 

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4 replies

AadeshSingh
AadeshSingh
Participating Frequently
Nov 14, 2015 10:47 AM UTC

Hileslieb46754483,

I can see that you have only subscribed Send for Signature service, please try to use it online https://cloud.acrobat.com/sendforsignature (make sure to Sign In using your Adobe ID)

You can also use it with latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support, refer t this KB doc. Acrobat Reader Help | Send PDF documents for signature.

Let me know if it works.

Regards,

Aadesh

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PRS1940Author
Participant
Nov 16, 2015 1:31 PM UTC

Hi Aadesh,

I need to be able to use this feature through the Acrobat Pro DC software that I have already purchased.  Is there a way to do that?

Thanks,

Leslie

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AadeshSingh
AadeshSingh
Participating Frequently
Nov 17, 2015 12:55 PM UTC

Hi leslieb46754483,

Do you have subscription for Acrobat Pro DC or its a perpetual licence?

Regards,

Aadesh

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