account has a validation status issue

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Hi,

I am Stock Contributor my account is blocked 3 month for submit Ai image. please help me.Many times i email but no response.

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Jill_CCorrect answer

Community Expert

You must reply to the contact us link shown in your screen. Do not send emails as that does not create a support ticket in the Contributor Support system. Check your email spam folders in case you've missed a response from Adobe. If your account remains deactivated after 3 months, it's possible that the account closure is permanent. There's nothing that this community of contributors can do to help you get the account reopened.

Jill C., Forum Volunteer

Nancy OShea

Community Expert

Adobe Stock doesn't terminate accounts for no reason. There is something more that you're not telling us.

Read this related topic:

https://community.adobe.com/t5/stock-contributors-discussions/account-blocked/m-p/14252407#M73023

Good luck.

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Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Correct answer

Community Expert

You must reply to the contact us link shown in your screen. Do not send emails as that does not create a support ticket in the Contributor Support system. Check your email spam folders in case you've missed a response from Adobe. If your account remains deactivated after 3 months, it's possible that the account closure is permanent. There's nothing that this community of contributors can do to help you get the account reopened.

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Jill C., Forum Volunteer

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