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Rohit619
Participant
December 2, 2023
Answered

account has a validation status issue

  • December 2, 2023
  • 3 replies
  • 168 views

Hi,

I am Stock Contributor my account is blocked 3 month for submit Ai image. please help me.Many times i email but no response.

 
    This topic has been closed for replies.
    Correct answer Jill_C

    You must reply to the contact us link shown in your screen. Do not send emails as that does not create a support ticket in the Contributor Support system. Check your email spam folders in case you've missed a response from Adobe. If your account remains deactivated after 3 months, it's possible that the account closure is permanent. There's nothing that this community of contributors can do to help you get the account reopened.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 2, 2023

    Adobe Stock doesn't terminate accounts for no reason.  There is something more that you're not telling us.

    Read this related topic:

    https://community.adobe.com/t5/stock-contributors-discussions/account-blocked/m-p/14252407#M73023

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    December 2, 2023

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    December 2, 2023

    You must reply to the contact us link shown in your screen. Do not send emails as that does not create a support ticket in the Contributor Support system. Check your email spam folders in case you've missed a response from Adobe. If your account remains deactivated after 3 months, it's possible that the account closure is permanent. There's nothing that this community of contributors can do to help you get the account reopened.

    Jill C., Forum Volunteer
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