Skip to main content
S
skronwith
Inspiring
April 15, 2017
해결됨

Adobe Stock Won't Accept JPG's though it appears all sizes are correct

  • April 15, 2017
  • 1 답변
  • 246 조회

I am trying, through Lightroom CC to submit to Adobe Stock but it rejects every photo I try.  A particular example is a photo in JPG that's 2621px x 1996px (which comes out to greater than 5 MP) and image size, according to Photoshop is 29.9 MB.  Yet I get the error message that photo could not be uploaded and it gives me all the requirements which it seems to me have been met.  What am I doing wrong?  Thanks.

이 주제는 답변이 닫혔습니다.
최고의 답변: MatHayward

Is the Creative Cloud account you are logged into Lightroom with the same as your Creative Cloud account used for the Contributor Portal? It must be in order to be used.

Try logging into the Contributor Portal and uploading the file directly. If you are receiving the same error, submit a support ticket through the portal and we will do our best to assist.

Thank you,

Mat

1 답변

MatHayward
MatHayward답변
Legend
May 1, 2017

Is the Creative Cloud account you are logged into Lightroom with the same as your Creative Cloud account used for the Contributor Portal? It must be in order to be used.

Try logging into the Contributor Portal and uploading the file directly. If you are receiving the same error, submit a support ticket through the portal and we will do our best to assist.

Thank you,

Mat

약관 및 조건Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices