Bogus vector file is an image

Question

I downloaded the vector version of image #1961622616 - Isometric Military Base Illustration with Vehicles and Training Grounds.

The AI file just contains a low res jpg.

Any chance of a credit, plus probably worth deleting the file from Adobe Stock.

Also worth using Adobe AI to detect this kind of thing - this isn’t the first time I’ve come across this problem. I’m sure it shouldn’t be that difficult!

Thanks

rog

Nancy OShea · Accepted Answer

Did you download the low-res Preview or the high-res asset? There is a difference.

That said, this post has nothing to do with Contributors.

Nobody from Adobe monitors this user-to-user community.

You’ll need to repost your refund request in the customer’s Stock forum below where Adobe Staff will see it. Be sure to cite the asset ID# so an internal review team can take a closer look at it.

https://community.adobe.com/stock-29

Thanks.

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