Skip to main content
Participant
April 1, 2021
Answered

Hello! I need help. Today I got this message of an account validation issue.

  • April 1, 2021
  • 3 replies
  • 272 views

Hello! I get this message of an account validation issue.
A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account.

I was registered at adobe stock for many years and before 1 to 2 months I started as a contributor, you approved my tax form and some of my works.. today I see this issue:

 

"Account validation issue. Your account has a validation status issue. You should contact us.
"https://contributor.stock.adobe.com/en/account-issue

I don't know anything about this issue, what is the problem, Kindly help me to solve this,

 

I am waiting for your answer!

Thank you,

Fawad Yousuf

This topic has been closed for replies.
Correct answer Nancy OShea

Hi @Pixel.Trend,

This is a user-to-user forum, not Adobe support.  Fellow users cannot help you with that problem.

Follow the instructions on that page.  Click on the link to Contact Adobe (see screenshot).

 

 

()__()
(='.'=)
(")_(")

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
April 4, 2021

Hi @Pixel.Trend,

This is a user-to-user forum, not Adobe support.  Fellow users cannot help you with that problem.

Follow the instructions on that page.  Click on the link to Contact Adobe (see screenshot).

 

 

()__()
(='.'=)
(")_(")

 

Nancy O'Shea— Product User & Community Expert
Legend
April 3, 2021

You have a message telling you what to do. I am baffled why anyone would ignore these clear instructions and come to the forums to ask what to do instead. I'd love to know, please share so I can have more empathy with the problem. 

thatsmauri
Community Expert
Community Expert
April 3, 2021

Like the message says, get in contact with them:
https://contributor.stock.adobe.com/contact