Participant

Answered

Ihr Ausweis wurde abgelehnt. Bitte reichen Sie einen anderen Ausweis ein, bevor Sie fortfahren.

Forum|Forum|5 years ago
March 11, 2021
6 replies
4907 views

Hi! I see message

Ihr Ausweis wurde abgelehnt. Bitte reichen Sie einen anderen Ausweis ein, bevor Sie fortfahren.Start

I try to push the button START but nothing is happening

What could I do?

Thanx in advance

This topic has been closed for replies.

Correct answer MatHayward

Hi Chris,

Looks like there are complications with your Adobe ID as you have several accounts tied to the same email. Your issue is different than the OP. Please write to contributor support using the contact us link at the bottom of the portal for assistance. If you are unable to access the contact us link, please email contributor-support@adobe.com

Thank you,

Mat Hayward

H

Horatio5CA7

Participant

same problem here.

after 2 years now the START button can't be fixed?

Abambo

Community Expert

Hm, that error needs to be something different. My latest information is that there is no ID card required any more.

ABAMBO | Hard- and Software Engineer | Photographer

L

Luis Elia252627855ran

Participant

Habe das gleiche Problem. Bitte um Hilfe

Abambo

Community Expert

@Luis Elia252627855ran wrote:

Habe das gleiche Problem. Bitte um Hilfe

Gleiches Problem, gleiche Lösung: https://community.adobe.com/t5/stock-contributors-discussions/ihr-ausweis-wurde-abgelehnt-bitte-reichen-sie-einen-anderen-ausweis-ein-bevor-sie-fortfahren/m-p/11888675#M28005

ABAMBO | Hard- and Software Engineer | Photographer

S

senwaas

Participant

same problem here. would be great if you could help!

Abambo

Community Expert

same problem here. would be great if you could help!

By @senwaas

Please contact contributor support as indicated here: https://community.adobe.com/t5/stock-contributors-discussions/ihr-ausweis-wurde-abgelehnt-bitte-reichen-sie-einen-anderen-ausweis-ein-bevor-sie-fortfahren/m-p/12320356#M33642

ABAMBO | Hard- and Software Engineer | Photographer

C

ChrisPi88

Participant

@MatHaywardHi, i got the same message - am unaible to move forward, plz help!

MatHaywardCorrect answer

Legend

Hi Chris,

Looks like there are complications with your Adobe ID as you have several accounts tied to the same email. Your issue is different than the OP. Please write to contributor support using the contact us link at the bottom of the portal for assistance. If you are unable to access the contact us link, please email contributor-support@adobe.com

Thank you,

Mat Hayward

MatHayward

Legend

Thanks for flagging this for me Abambo.

@BetterCallKat I have corrected the issue in your account so you should be able to move forward now. If you run into further issues, please contact support directly using the contact us link found at the bottom of the contributor portal or email contributor-support@adobe.com

Kind regards,

Mat Hayward

Abambo

Community Expert

I suppose this is for@MatHayward.

ABAMBO | Hard- and Software Engineer | Photographer

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