Questions

My primary email account was deactivated and I can't access it. How can I fix this, since it's the account registered to my collaborator account? I can't change it from my profile.

Hello Adobe Stock Community,I am experiencing an issue with Adobe Stock Contributor.The Submit button remains disabled (greyed out) even though I have completed all the required information.Name: AmeruzzamanEmail: [removed by moderator]Member ID: [removed by moderator]File ID: [removed by moderator]Original File Name: AI & Machine Learning Line Icons Set.epsI have already verified the following:EPS file uploaded successfully. Matching JPG preview uploaded successfully. Category selected. Title and 49 keywords added. AI disclosure completed. Icon Sheet selected. No validation errors are displayed. The EPS file meets the technical requirements. I have refreshed the portal, cleared my browser cache, logged out and back in, and tried multiple browsers.Despite all of the above, the Submit button remains disabled, and I cannot submit my asset for review.Could someone from the Adobe Stock team please manually check my contributor account and this specific file to determine why submission

:I created a new account and it's showing me I had more accounts here but I have one account.Please check this case ID and give me a quick solution.Case ID: ADB-46341319-Z9M7

Well it was a good run while it lasted till i got this Hello, Your account has been blocked for submitting content that violates Adobe Stock submission guidelines, or for activities that violate the Adobe Stock Contributor Terms, on the basis of internal review of your content and account. These content or account activities were found to be incompatible with the Stock Contributor Terms, because they are prohibited under Stock account and submission guidelines, such as submitting offensive content, excessive submissions, content to which you may not own the rights, spam, or other prohibited content or account activity. I had this contributor account for 6 years, joined to the community today to leave a message, Looks like they suspended a lot of contributors just like this, I'm giving up on Adobe stocks ,i think what went wrong is that i started submitting Ai generated images ,even if they reinstated the account i don't think i want to continue contributing to Adobe Thank you for contr

Je suis très surpris de voir que nos photos adobstock sont utilisées par Europoster. J’ ai trouvé une quarantaine de mes photos disponibles sur Adobestock.  Alors que le partenariat avec ce site ne m’a jamais été notifié par Adobe. Les royalties pour nos photos sont en général de 60 centimes à 1 euros et sur ce site les posters sont vendus entre 15 et 30 euros voir plus. Une commission très lucrative pour des photos vendues à moins d’euros. Qui touche cette marge ? Il me semble que nous vendons nos photos droits par droit et pas de manière définitive ?  Comment se fait il qu’EuroPoster déclare des stock libres avec impression à la demande ? Qui a accordé cela ? Ils ont un accord avec Adobe ? Sans notre avis ? Celui des premiers concernés les auteurs ? Est ce que Adobestock peut nous rendre des comptes sur ce type de partenariat ? Touchent ils une commission sur la ventes de nos photos ? Pour ma part je n’ai jamais rien touché de Europoster, et j’envisage de faire un recours auprès d’eu

HelloI'm having issues with fonts in Adobe Illustrator. I'm creating files that contain various types of text formatted consistently, but the problem is that all of that text changes in terms of font and becomes distorted when I share the files on Adobe Stock.I’d like your guidance on the cause and possible step-by-step solutions, since I’m a beginner.I appreciate your support,Thank you

Hi,My account has been active since 2024. So far, I have 317 accepted images and 309 rejected images.I'm confused because most of the images I submit are high quality, with good lighting, sharp focus, and proper composition. I carefully review them before uploading, but many of them still get rejected.Could you please review my account and explain why this is happening? Are there any common mistakes I'm making or any specific quality standards I'm not meeting? I would really appreciate your feedback so I can improve my acceptance rate.

Hello Adobe Community,I am seeking guidance regarding my Adobe Stock Contributor account.My contributor account was deactivated, and I submitted an appeal on May 1, 2026. I received an automatic acknowledgement with Case Number: 00509612.Since then, I have sent two polite follow-up emails (on June 12 and June 28), but as of July 22 I have not received any response from the Contributor Relations team.My contributor account still shows "Account Deactivated", and I cannot access my portfolio, dashboard, or earnings.I fully respect Adobe Stock's Contributor Terms and understand that account reviews take time. I am not asking anyone here to review my case, but I would appreciate guidance on the following:Is it normal for an appeal to remain unanswered for this long? Is there any official way to request a status update beyond email? If my account will not be reinstated, how can I know that a final decision has been made? Since my account is only marked as "Account Deactivated" (not "Closed")

Please help me, the submit button is greyed out.”)

Hi everyone, I'm hoping an Adobe moderator can look into an issue where 41 of my AI-generated video clips were rejected for allegedly being "copied or unoriginal." I am the sole creator of these assets; I write custom prompts to generate the base visuals using Nanobanana 2 and Gemini Omni Flash, and then I personally edit and upscale the final videos to 1080p/4K in CapCut.I always ensure the "Generative AI" box is checked during submission, so I'm confused by this false positive and am happy to provide my prompt history or raw files to prove authorship. Has anyone else experienced this recently, and could a moderator please escalate my account to the review team for a manual check?Best,Iosef P.Contributor ID: yousuf.pareja@gmail.com

Hello,My Adobe Stock Contributor account has suddenly stopped uploading files for the past 2 days.Every upload gets stuck at "Uploads Remaining..." and no thumbnail appears.I can still log in normally, access my Dashboard, earnings, and Uploaded Files page.I have already tried:- Google Chrome- Mozilla Firefox- Different internet connections- JPEG files- PNG files- Clearing browser cache and cookiesThe problem is exactly the same every time.I also checked Chrome DevTools:- No JavaScript errors in the Console.- No upload request appears in the Network tab (only ping requests).The issue started suddenly. I did not change my computer, browser settings, Adobe account, or internet connection before it happened.Has anyone experienced this recently?Could an Adobe employee please check whether there is a problem with my contributor account?Thank you. I inspected the upload request using Chrome DevTools.The upload request is sent to stock-contrib-uploads-prod (Amazon AWS), but it remains pending

26 of my photos were rejected due to quality issues. Could someone please explain why? Thank you. here is 4 of them 2103946071210394637121039459232103946295

I know the standards are high on this platform, but sometimes the reasons given regarding quality don't seem fair to me—or maybe the problem is on my end and there's something I can learn from this. I was really excited about these beautiful photos; I'd love to hear your opinion.  Regards,

Hi all, this image was rejected for "Quality Issues," while a different elephant photo from the same trip and camera was accepted. I'd appreciate any technical feedback on what you think Adobe may have objected to. Is it noise, banding, softness, or something else? This is straight out of the camera and hasn’t been run through LR or PS so there’s no AI denoise or sharpening being done. Do you think there’s anything I can/should do to it to get it accepted? Let me know if you need any more information. Appreciate your feedback. Thanks. 

I'm deeply concerned about the rejection of similar images. I spend my entire semester break to AI generate high-quality 1800+ images to update my portfolio. But now I'm facing the so-called "similar image already uploaded" rejection. I'm looking for a good alternative to get a reasonable income for my time. Please share your knowledge.    [Moderator cured the topics. Please do select only relevant topics.]

I have started this month with upscaled AI images, and I use maximum keywords. I have been getting loads of rejection. Can someone help me learn to get this right or minimise the rejections?

https://www.diyphotography.net/canon-released-an-iso-monster-that-goes-up-to-4000000-iso/?utm_source=taboola&utm_medium=personalized-push

Although all of my images are in the highest quality and taken in 4K resolution, Adobe Stock is consistently rejecting my images for quality issues.I have tried many solutions such as using online quality upgrading websites, getting rid of any noise, not editing them before uploading them, but the rejections keep appearing.Is there something I am doing wrong?Thank you

Hello Adobe Stock Team and Community,I hope this message reaches the right person. I am reaching out regarding my contributor account, which was blocked on July 3, 2026. I received the standard terms violation email and immediately submitted an appeal through the official channels on the same day.It has now been over 18 days, and I have not received any response, update, or acknowledgment regarding my appeal. I have thoroughly checked my spam/junk folders and all email filters.About my account:- Contributor since: May 10, 2024 (over 2 years)- Portfolio size: 8000+ files- Content types: Photography, Illustrations, and Vectors- Primary categories: Nature, Portrait, Business, and Abstract- All content was self-created with full ownership rights- No model releases or property releases were used as all content was either non-commercial/editorial or did not require releasesI have always strived to follow Adobe Stock submission guidelines carefully. My portfolio was built with original conten

Hello, I need help with a billing issue. My payment has already been charged successfully, but my Adobe account still shows a “Payment issue” or “Payment problem” notification. Could you please check why this is happening and update my account status? I can provide the transaction details or payment receipt if needed. Thank you.

Hello! I’m a bit confused if this is the correct place to report this, but I just downloaded a vector file that was clearly generated by AI (looking at the way the shapes are formed), but it was not tagged as AI. I have the “exclude generative AI” filter on for this reason exactly, because these AI vector files are unusable. This is not the first time this has happened, and it is quite frustrating to continually use stock credits on things that are improperly labeled. Here is a list of assets that I believe are AI generated and are not tagged as such:20074380322073241970626796248 Please let me know how to report these! Thank you!

Well i have just gone from having 100% accepted to 100% rejected so far on my last submission, nothing different with way images were taken, also the images rejected  were accepted with three other micro stock agencies, just come to conclusion that someone just doesnt like your topic of image

Hello,I have only one Adobe Stock Contributor portfolio and I would like to continue using it.I recently moved from Ukraine to Slovakia. In order to purchase a Creative Cloud subscription with my new country settings, I created a new Adobe ID using my primary email address.Before doing so, I changed the email address on my previous Adobe ID to a temporary email address, so that I could use my primary email for the new Adobe ID.Now, when I access Adobe Stock Contributor with my new Adobe ID, the account is marked as Inactive because the system detected multiple Contributor accounts.I have already purchased a Creative Cloud Illustrator subscription on my new Adobe ID. I would like to keep my subscription on this account and continue using my existing Adobe Stock Contributor portfolio with the same Adobe ID. I am not trying to have two Contributor accounts. I only want to continue using my existing portfolio.Could you please transfer or relink my existing Adobe Stock Contributor account t

The clip contains only natural plants—no logos, people, or private property. My title is also completely clean: "Vertical Close-Up of Pink Wildflowers Growing Among Lush Green Foliage, Tropical Pink Blooming Flowers Surrounded by Fresh Garden Leaves, Natural Pink Blossoms with Dense Green Vegetation in Outdoor"  I’ve attached a screenshot below. Could a moderator or experienced contributor please check if this is an automated review error?  Thank you!

I have been an Adobe Contributor for the past one and a half years. Recently, over the last week, I noticed a significant increase in my sales, which is great to see.However, some fellow Adobe Contributors informed me that an unexpected spike in sales can sometimes trigger a review for suspicious activity. A few of them mentioned that their contributor accounts were suspended after experiencing similar sales patterns.I want to be proactive and ensure everything is in order with my account. Could you please review my recent sales activity and confirm whether everything appears legitimate? I would also appreciate it if you could let me know whether it is safe for me to withdraw my earnings, or if I should wait until any review process is complete.I have always tried to follow Adobe's Contributor guidelines and would like to avoid any issues with my account.Thank you for your time and assistance. I look forward to your response.