Questions

Not sure why this photo was rejected. Any feedback would be helpful. 

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Hello Adobe Contributor Support,I recently received a notification that my account has been suspended. I would like to respectfully request a review of my account.I always try to follow Adobe Stock Contributor guidelines and did not intentionally violate any policies. If there were any mistakes or misunderstandings, I sincerely apologize.I am fully committed to complying with all Adobe Stock rules, including content quality, intellectual property, and submission guidelines. I am also willing to remove or correct any content that may have caused issues.Please kindly review my account again. I would greatly appreciate another opportunity to continue contributing.Thank you for your time and consideration.Best regards,[Rosih rosidah]

Hi everyone,I’m a bit stuck and was hoping to get some advice from the community.I recently uploaded some high-resolution PNG illustrations (8000x8000 px) created in Clip Studio Paint. However, they keep getting rejected for "Quality Issues" citing noise or artifacts.I'm a bit confused because I used an oil-paint style brush to give the lines some character, so there's intentional texture in the art. I’ve even tried uploading files where the edges are absolutely smooth and only the filled areas have textures, but the rejection reason remained exactly the same.I know as a raster file, it won't have the perfectly smooth edges of a vector, but I see a lot of other textured art on Adobe Stock. Is the system misidentifying hand-drawn textures as technical flaws? Or should I be prepping my files differently?Also, since these are just simple line art character sketches without any color fills, would it be better to just upload them as JPGs instead of PNGs? I’m wondering if the transparency mi

Recently, it seems that Adobe uses AI to speed up the review process. Though it has significantly reduced the review time, it has also rejected many very good photos for wrong reasons. For example, I took a few photos of building reflections in the water with a special ripple effect and very high quality. However, Adobe rejected them for quality reasons. Obviously, the AI couldn't tell whether the visual effect was a natural effect or bad photo quality. Has anyone else had a similar experience?

How long did it take you to earn your first $1,000 on Adobe Stock, and what is the most you’ve earned since opening your account?

Hello everyone, My Adobe Stock contributor account has recently been deactivated, and I am trying to understand the reason behind this decision. I would like to clarify that I was not uploading any AI-generated content. My submissions mainly included original designs such as icons and graphic elements, and many of them were approved before the deactivation. At the moment, I have not received a clear explanation from Adobe regarding the exact cause. I would really appreciate guidance from experienced contributors or Adobe staff. Could this be related to: Similar or repetitive content? Style similarities with other contributors? Metadata or keyword issues? I want to understand what went wrong so I can avoid mistakes in the future. Any insights or advice would be greatly appreciated. Thank you

Hello everyone,I have uploaded 535 files (AI generated , vector, JPG & PNG), but only around 300–350 more or less files are visible on my public profile. Most AI-generated images are not showing. Also, my downloads are extremely low (0–4 per month) even though I've uploaded enough quality content.So my question is - Why all approved files are not visibleWhether my content is properly indexed and searchableIf there is any issue affecting my account visibility or downloads.If anyone knows about this issue please help me.

Hello, I would like to ask input on one more comparison. The bird on the left was rejected, but the bird on the right was accepted. Is the problem the slight part of the crest that is out of focus? When I do searches on the stock online, many photos seem to have much less technical quality, but I suppose they are just really cracking down now with a need for perfect shots? Thank you.

I am a new contributor and would really like to undertand the specific reasons for the rejections of the vast majority of my photos. I’m mostly a wildlife photographer, but do a variety of photos, with landscapes and some people. I’d say at least 60-70% of my photos have been rejected, which is quite a blow to the ego! The point of confusion is the (to me)  is the seeming lack of difference between ones that were accepted and ones that are rejected.I was going to upload 4 photos - 2 rejections and 2 acceptances - but I can only upload three. So I will use these for illustration. The top photo of the tanager was accepted, but the wombat and toucan barbet were rejected. I took them with the same camera, did similar amount of processing, and had similar camera settings. Granted these are all animals, but to me they at least reflect the (to me) lack of contrast in quality).I am very tempted to stop uploading to Adobe altogether, but if I understood what the issues are with my photos, perha

I have 11 works like this that were rejected due to violations of intellectual property rules.Could you explain where the violation occurred?   Title : AI Document Icon. File with AI Stars, Smart Content ConceptKeywords: page, content, smart, paper, file, ai, artificial, intelligence, stars, document, digital, data, report, text, paperwork, record, template, form, information, office, business, system, software, application, platform, automation, processing, analytics, technology, innovation, future, productivity, efficiency, workflow, management, storage, archive, creation, editing, generation, tool, service, icon, vector, illustration, symbol, outline, monochrome, label

Hello everyone. I’ve been uploading photos to Adobe for years, taken with different cameras and mobile phones. For the past few months, I’ve only been uploading photos shot with a Google Pixel 7 Pro. I think there’s no need to explain here what this little machine is capable of in terms of the image quality it can produce.The issue is that, as is happening to many others, a lot of my photos have recently been rejected for technical quality problems. Do you think that if I submitted photos taken with a full‑frame camera, for example, I could avoid these rejections? Or is this happening to many people regardless of the equipment they use to take their photos?Thanks and have a nice day

I am pleased to inform you that Adobe Stock contributors who qualified for the Creative Cloud bonus in 2020 can now redeem the bonus by clicking the link found in the blue banner at the top of the Adobe Stock Contributor Portal! You can view details about how to redeem your code here: https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.htmlIMPORTANT! If you qualified for a single app, once you click your selection, the selection is permanent and cannot be changed so choose wisely! Don't click the banner until you are ready to see the entire process through. Read the page I linked above first to get an idea of what the means.I have more good news to share! The program will continue through 2021 with the qualification requirements remaining the same as they were in 2020.Stay creative!Mat Hayward

Hello,I’m trying to activate my Adobe Stock contributor account, but it appears to be blocked due to a duplicate account or phone number issue.I contacted support, provided the requested Adobe ID information, and opened a second ticket referencing the original case, but I have not received a response in over a week.Case #: 00482749 (original)Additional Case#: 00486918I opened the second case after not receiving a response to the first.Could someone please help escalate this or check the status? I’m ready to begin uploading content.Thank you.

I create images in a non-standard 4:1 aspect ratio specifically to meet a clear market demand: banner-friendly visuals. These wide panoramic compositions are designed so buyers can use them directly without aggressive cropping.However, most of my submissions are rejected with the reason that they are “too similar to content already available on Adobe Stock.”I understand that similarity is a valid concern in a large collection. But in this case, the issue seems misaligned with actual marketplace needs. While there are indeed many similar themes and concepts on Adobe Stock, there are very few images created in a true panoramic format like 4:1.From a buyer’s perspective, this creates a real problem. When searching for banner images, users are often forced to crop standard formats (such as 3:2 or 16:9), losing more than 50% of the original composition. This frequently results in visually unbalanced and unusable designs.I recently experienced this issue myself while searching for banner vis

Hey, I'm trying to understand the reasons of rejection of series of shots, but can't figure it out - the histogram looks fine, there's no obvious noise (artifacts in the bottom left corner?). The rejection was quick,  as if it was done automatically.  What could be wrong here? I'd appreciate any help, as I'd like to avoid this happening again. (Quality of the image was reduced, only 80%here  because of upload size limitations). 

 I shouldn’t eat that much chocolate anyway.  

I've written to the support, but after 3 weeks there is no answer (I can't find any reason). They blocked me when I ordered 1st payment - so be aware people. 

Dear Adobe Stock Contributor Support Team,I am writing to request the cancellation of my current pending payout and to update my Payoneer account information.Contributor Details:[PPI removed by moderator]Issue:I have recently submitted a payout request, but I need to change my linked Payoneer account before the payment is processed. The current payout is still in "Pending" status.Request:1. Please cancel my current pending payout request immediately.2. Allow me to update my Payoneer account details in the Contributor portal.3. I will resubmit the payout request after updating the account information.Please treat this as urgent, as the payment may be processed soon.Thank you for your assistance. I look forward to your prompt response.Best regards, [PPI removed by moderator] 

This problem occurs: Our Account and Submission policy does not allow multiple Contributor accounts.How to solve this, it has been almost a year since I emailed, and I have tried to email myself to ask for a solution, I have tried all of them, and it still doesn't work, what should I do?The following picture shows the e-mail related to the consultation 

These images were generated by me using AI. Why were they rejected due to quality issues? Could you give me some advice? 

I mistakenly selected the United States as my account registration address. I'm actually in China. Howcan I change it back to China?

Hello! I apologize in advance for any mistakes; English isn't my native language, so I'm using a translator. I'm a newbie and tried to upload my first AI-powered image for stock photography. I was rejected and told to post it on the critics' forum, and the link led here. I assume I should just create a thread with my question, since I couldn't find anything similar... which is strange... but here I am, and I need your help. Something's wrong with the image I created for stock photography. Please help me figure it out. (I also apologize in advance if my image violates any moral standards or concepts; I'm from another country, and we just don't understand the situation.)

I would like to clarify when Adobe sends invitations. They invite accounts based on specific criteria: accounts that remain active, consistently engaged, and meet the mission requirements are considered. Once an account is invited, it must complete several tasks. After those tasks are approved, the invited members receive certain benefits. In short, only accounts that fulfill these criteria and stay engaged will be invited.Thanks all

 Hello everyone, first try to become a contributor here, I uploaded several pictures, several themes, but receive bad news and none was accepted, mostly on this repeated  message: Common issues that can impact the technical quality of images include exposure issues, soft focus, excessive filtering or artifacts/noise. ie this image of the sunrise-church was taken in iso 100 and F 11...🤔 and the one of the red bench in ISO 100 f8, so what is it? my lightroom preset?  Thank you for your comments