My bank account has been debited, but it still shows a payment issue.

Question

Hello, I need help with a billing issue. My payment has already been charged successfully, but my Adobe account still shows a “Payment issue” or “Payment problem” notification. Could you please check why this is happening and update my account status? I can provide the transaction details or payment receipt if needed. Thank you.

Nancy OShea · Accepted Answer

You’ve posted this in the wrong forum. Adobe doesn’t monitor this Stock Contributor forum.

Please post payment questions in Account, Payment & Plan, where an Adobe employee will see it.

https://community.adobe.com/account-payment-plan-4

Hope that helps.

yamato713108855 · Answer

You cannot check your contract status in the community.Please contact customer support to verify it.

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