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Participant
September 14, 2026
Question

Quality issues with uploaded images

  • September 14, 2026
  • 8 replies
  • 35 views
Can you explain how to improve the quality of my photos?  

 

8 replies

Nancy OShea
Community Expert
Community Expert
September 14, 2026

Too much noise. Too much blur. Not much detail.

This image is not suitable for commercial use. Sorry.

 

Read the 4-part Photo Requirements in your Contributor User Guide.

  1. https://helpx.adobe.com/stock/contributor/submit-your-content/submit-photos/technical-legal-requirements-photo-submission.html
  2. https://helpx.adobe.com/stock/contributor/submit-your-content/submit-photos/photo-editing-best-practices.html

Good luck.

 

Nancy O'Shea— Product User & Community Expert
Ricky336
Community Expert
Community Expert
September 14, 2026

Hello,

There are focus problems!! Nothing is in focus!!!!

 

Participant
September 14, 2026

Hello Jeff, I apologize for the confusion. 

 

I am using the "Adobe Stock Contributor" platform to upload my photos for sale. I upload them directly via the Google Chrome browser on my mobile phone. 

 

Please move my post to the correct Adobe Stock community section so the experts there can help me. Thank you!

 

Jeff_A_Wright
Community Manager
Community Manager
September 14, 2026

Thanks, ​@Fearless_Whirl631f, I have moved your post to the correct community to help with your inquiry.

Participant
September 14, 2026

Hello Jeff, thank you for following up.

 

To clarify, I make sure the professional camera files are transferred to my phone in their full, original resolution and maximum quality before uploading. No compression happens during the transfer.

 

However, I am uploading them directly through the Google Chrome browser on my mobile phone. It seems that the mobile browser itself might be compressing the large files during the upload process, which creates the quality issues or artifacts you mentioned. 

 

Could you please confirm if uploading via Chrome mobile is known to cause this compression? What is the recommended way to upload full-size professional images directly from a mobile device without losing quality?

 

Jeff_A_Wright
Community Manager
Community Manager
September 14, 2026

@Fearless_Whirl631f I appreciate the update, but I still don’t know which Adobe software or service you use when uploading your images.

 

You posted in the Account, Payment, and Plan community. We can move your post once we have more context about your request.

John T Smith
Community Expert
Community Expert
September 14, 2026

Are you uploading to Stock https://community.adobe.com/stock-29

What Adobe program are you using?

Jeff_A_Wright
Community Manager
Community Manager
September 14, 2026

Thank you for posting, Fearless_Whirl631f.


I appreciate your interest in our services and your question about how we can help you improve the quality of your images.


I'd be happy to help, but I need a little more information first. I don't see any active Adobe subscriptions for the account details I have. Understanding your workflow will help us identify the right solution.


Can you let us know:

  • Which Adobe application or service you're using when the quality issue occurs?

  • Are the photos appearing lower quality after uploading, exporting, sharing, or generating them with an AI feature?

  • What file format are you working with (JPG, PNG, HEIC, RAW, etc.)?

  • If possible, can you share a screenshot or example showing the quality difference?


The more details you can provide, the easier it will be for the community to help troubleshoot the issue.


Thanks, Fearless_Whirl631f. I look forward to your update. ^JW