I am using the "Adobe Stock Contributor" platform to upload my photos for sale. I upload them directly via the Google Chrome browser on my mobile phone.
Please move my post to the correct Adobe Stock community section so the experts there can help me. Thank you!
To clarify, I make sure the professional camera files are transferred to my phone in their full, original resolution and maximum quality before uploading. No compression happens during the transfer.
However, I am uploading them directly through the Google Chrome browser on my mobile phone. It seems that the mobile browser itself might be compressing the large files during the upload process, which creates the quality issues or artifacts you mentioned.
Could you please confirm if uploading via Chrome mobile is known to cause this compression? What is the recommended way to upload full-size professional images directly from a mobile device without losing quality?
I appreciate your interest in our services and your question about how we can help you improve the quality of your images.
I'd be happy to help, but I need a little more information first. I don't see any active Adobe subscriptions for the account details I have. Understanding your workflow will help us identify the right solution.
Can you let us know:
Which Adobe application or service you're using when the quality issue occurs?
Are the photos appearing lower quality after uploading, exporting, sharing, or generating them with an AI feature?
What file format are you working with (JPG, PNG, HEIC, RAW, etc.)?
If possible, can you share a screenshot or example showing the quality difference?
The more details you can provide, the easier it will be for the community to help troubleshoot the issue.
Thanks, Fearless_Whirl631f. I look forward to your update. ^JW