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TheGerFoG
Participating Frequently
October 31, 2019
Question

Video Preview in submission view is missing

  • October 31, 2019
  • 4 replies
  • 915 views

With your recent UI updates, you removed the video preview functionality. I need this to keyword correctly and because I sometimes have an upload problem with your server resulting in corrupted files, which your tech team is not able to solve. Now you have taken the only way to find out which files are the complete ones.

 

Please bring back the preview function. Please don't take valuable functionality.

 

This topic has been closed for replies.

4 replies

TheGerFoG
TheGerFoGAuthor
Participating Frequently
December 10, 2019

It's now 6 weeks since I posted this here. That "we get the feature back in a couple of weeks" clearly did not work out. So when do we get it now back?

Community Manager
December 10, 2019

If you click on the thumbnail the video preview should appear now, sorry about the feature previously missing.

Railway FX
Participating Frequently
November 5, 2019

Got an answer from support center:

With recent updates to the website, that functionality was temporarily disabled. However, it should be back online for the next update of the website (in a couple of weeks).

TheGerFoG
TheGerFoGAuthor
Participating Frequently
November 5, 2019

This is disappointing on so many levels.

I am a developer and business owner of my own Software as a Service. If I get complaints, immediately after release, I'll issue a bugfix release.

 

So many features are missing, that Fotolia had, like searching and sorting in your own portfolio. Yeah, you got searching in the public portfolio but no sortation and filtering and on the contributor page you only get sorting by date and downloads, but no keyword search.

 

Now this missing feature during submission. It's like they don't want us to hit the 300 video clip mark.

Abambo
Community Expert
Community Expert
November 1, 2019

For me it's still working, either by hoovering the asset or by starting the video preview.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
Railway FX
Participating Frequently
November 1, 2019

Abambo, 

 

We are talking about contributor uploads section, previously there was a video preview, now - only a picture with no animation.

Abambo
Community Expert
Community Expert
November 2, 2019

ok, that's not my field of expertise. Looping inMatHayward for expert advice.

ABAMBO | Hard- and Software Engineer | Photographer
Railway FX
Participating Frequently
October 31, 2019

Hi, TheGerFoG!

I have the same problem here, video previews dissapeared from contributor upload page. And as you wrote, it become impossible to review videos before sending.

 

Hope Adobe will fix this issue soon.