Participant

Answered

Blank screen on generation page [merged thread]

Forum|Forum|2 years ago
July 4, 2023
113 replies
33770 views

Ich kann den ganzen Tag keine Bilder mehr generieren.

English translation (added by moderator):

I can't generate any more images all day.

Correct answer droopydog500

Hello @Katharina20323107ryuw,

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.

If that does not work, do you have the same problem with Firefox and Safari?

My best,
droopy

Show previous replies

O

oliiiii

Participant

Lorsque je clique sur un exemple pour générer les vidéos j'ai un écran noir et rien ne se passe.

droopydog500

Community Manager

Hello @oliiiii,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

J

juan manuel mileo 6674

Participant

Se queda en esta pagina y no avanza

droopydog500

Community Manager

Hi @juan manuel mileo 6674,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

A

AI-0338

Participant

어도비 구독을 진행 중이고, 와이파이가 정상 작동함에도 어도비 파이어 플라이가 작동하지 않습니다. 새로고침을 눌러도 같은 화면이고요. 파이어플라이를 처음 들어왔을 때 프롬포트를 작성하고나면 저 화면에서 바뀌지 않고, 더 이상 프롬포트를 입력할 수도, 이미지가 생성되지도 않습니다. 이 버그가 몇주 혹은 1달 이상 진행된 것 같습니다. 처음에는 와이파이 문제인가 했지만 모든 와이파이에서 이러한 현상을 보이고 작동되지 않아서 좋은 이미지를 만들어주는 파이어 플라이를 사용할 수 없었습니다. 결국 퀄리티가 높지 않은 다른 사이트들을 사용해야했던 일을 생각하면 너무 슬픕니다. 빠른 시간 안에 버그가 고쳐졌으면 좋겠네요...

droopydog500

Community Manager

Hello @AI-0338,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

J

Joseemcee

Participant

Al entrar en la URL https://firefly.adobe.com/generate/image

Se queda pillado pensando, no es tema de internet, ni tema de un bad login, se mantiene en el tiempo.

Mi hermana tiene otra cuenta universitaria y también le da el mismo problema.

Quedamos a la espera de una solución. Gracias de antemano.

droopydog500

Community Manager

Hello @Joseemcee,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

S

Silvio Locatelli

Participant

nao consigo criar nenhuma imagem, sempre que add o prompt ele leva para uma folha em branco com opção galeria/gerar

droopydog500

Community Manager

Hi @Silvio Locatelli,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

M

Maxbdj

Participant

Non riesco a generare immagini da testo ad immagine con Adobe Firefly.

Ho anche disattivato il firewall ma non vedo niente pagina bianca senza la possibilità di generare.

Qualcuno può aiutarmi?

Grazie.

droopydog500

Community Manager

Hi @Maxbdj,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

L

lindyp81200039

Participant

When I click the generate button from the home screen, I get a blank white screen - it does not generate an image at all. I have tried with vector, with image, with a single prompt (apple) - same result. I am logged in to my Adobe Account, so I am not sure why this is happening. I waited up to 15 mins at one point.

droopydog500

Community Manager

Hi @lindyp81200039,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

K

Keshav30878812p1dt

Participant

When I open the Adobe fire fly websites then I click on generative fill. And when I upload photo then no photo showing please solve this bug.

M

magnetic_listener0980

Participant

파이어플라이 생성하면 아무것도 안생겨요

생성할 수 있게해주세요

droopydog500

Community Manager

Hello @magnetic_listener0980,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

F

Fran�ois_GRATEAU5160

Participant

Bonjour, je découvre Firefly. Je suis abonné PS/LR. J'utilise un Mac Book M3Pro sous Sonoma 14.4. Bonne connexion internet. Je commence à me servir de firefly dans l'interface de PS sans problème. Mais quand j'ouvre Firefly WEB je ne peux aller au delà de la page d'accueil dans une demande texte to image... Ecran blanc. Merci pour votre aide.