New Participant

Answered

Blank screen on generation page [merged thread]

Forum|Forum|2 years ago
July 4, 2023
113 replies
33434 views

Ich kann den ganzen Tag keine Bilder mehr generieren.

English translation (added by moderator):

I can't generate any more images all day.

Correct answer droopydog500

Hello @Katharina20323107ryuw,

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.

If that does not work, do you have the same problem with Firefox and Safari?

My best,
droopy

juanchoparedesph

New Participant

A alguien le pasa que cuando le dan click va a otra pagina y queda en blanco no genera la imagen ?

droopydog500

Community Manager

Hello @juanchoparedesph,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers and include a screen shot of the full browser window when this problem is happening.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

S

Sandra0508

New Participant

Dafür, dass die Adobe Ceative Suite immer teurer wird, funktioniert irgendwie immer weniger in sämtlichen Programmen. Bin verärgert.

droopydog500

Community Manager

Hello @Sandra0508,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

B

barbara_3758

Participating Frequently

J'ai trouvé une solution pour moi qui fonctionne : " RESET de tous les firewall windows " et tout remarche comme au premier jour.

J'espère que cela pourrra aider d'autre personne,

Bonne journée à vous tous

B

barbara_3758

Participating Frequently

Bonjour,

Aujourd'hui dès que j'ouvre Firefly, rien ne passe, j'ia le menu en haut et le reste de la page noire. Pourtant toutes mes autres appli fonctionnent très bien, peux importe ou je clique, tant que je suis sur firefly, cela reste ainsi.

Pouvez vous m'aider ? Mercid 'avance ,

Kartika Rawat

Community Manager

Hi @barbara_3758!

Sorry about the issue. I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

Let us know if this helps.

Thanks,

^KR

B

barbara_3758

Participating Frequently

Alors le SHIFT + Reload, ne donne rien : Chrome version 138.0.7204.51

リ

リラックスメディアチーム伊藤

New Participant

TOPページからプロンプト入力後、生成ページでページが一切表示されない

Ten A

Community Expert

その状態はサーバーレスポンスを拾えていない状態かと思います。要因としてはセキュリティーソフトやファイアウォールにブロック、利用回線が遅延しているなどがあります。
そういった問題の影響が考えられない場合はブラウザーのストレージやキャッシュが壊れるなどの問題が生じている可能性があります。ブラウザーを別のものに変更して試すとどうでしょう？

ちなみにわたしの環境では問題なく表示されます。

P

perfect_society2560

New Participant

クレジットは残っているのですが、画像の生成をしようとすると添付の画面から動きません。

Kartika Rawat

Community Manager

Hi @perfect_society2560!

Sorry about that. I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

Let us know if this helps.

^KR

moved to discussions

T

Tiziana_Mokita

New Participant

nonostante il mio abbonamento e i mie crediti adobe firefly non mi genera le immagini in ai, io scrivo un prompt e si apre una pagina tutta bianca senza nulla

anche adesso ho inserito questo prompt: crea un immagine ravvicinata di un corridore visto frontalmente quando supera il nastro del traguardo

e come potete vedere dall'allegato il risultato è una pagina completamente bianca

Kevin Stohlmeyer

Community Expert

@Tiziana_Mokita what browser and version are you using? Do you have pop up blockers enabled?

D

Dewanshi36098313hz8u

New Participant

droopydog500

Community Manager

Hello @Dewanshi36098313hz8u,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

J

Jubilant_Rose0067

New Participant

생성하기 누르면 이상태로 더 이상 진행이 안됩니다.

droopydog500

Community Manager

Hello @Jubilant_Rose0067,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

José Carlos Arróniz

New Participant

Llevo hace tiempo que no veo, y no puedo generar imágenes en Adobe Firefly y eso que llevo años pagando la suscripción al pack completo Creative Cloud

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