Could you explain why this photo was rejected?

Question

I want to know the exact problem.This post has been moved to the bulletin firefly board by a moderator.

Hajar Toutsi · Accepted Answer

foodnjoy, It looks like the issue you mentioned is related to Adobe Stock, while this forum is dedicated to Adobe Firefly. For the best support, please post your question in the Stock Contributors forum, where the experts there will be able to assist you further.

If you have any questions about Firefly, don’t hesitate to reach out here, we’ll be happy to help.

Hajar

Hajar Toutsi · Answer

Hi foodnjoyThank you for reaching out about this.The image you shared doesn’t appear to have any issues that would cause it to be rejected, I tested it and was able to generate successfully.Could you please share the exact error message you receive when you try to use it, and let us know how you’re attempting to use the image (e.g., creating an image, video, etc.)? That will help us guide you more effectively.As a quick workaround, you might also try converting the image to another format (for example, WEBP) and uploading it again.We look forward to your update.Hajar

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