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Answered

Firefly won't accept my image

Forum|Forum|11 months ago
July 26, 2025
5 replies
125 views

Firefly keeps stating that my graphic illustration of a Graffiti teddy bear violates the Adobe user guidelines and I don't see how. I am unable to generate my video with my original work because Adobe won't be specific with the issue or offer a way to contact someone to fix my issue. I would like someone to help me figure this out and see how maybe Adobe can loosen up their grip a little when it comes to thier gaurds.

A teddy bear with stitches and graffiti art is not animal cruelty if that's what they are going for with my image. lol

Correct answer Hajar Toutsi

Hi Doc_K,

Thanks for sharing your experience.

We understand why this feels confusing, especially since you’re using legitimate Adobe Stock images.

In this case, what you’re encountering isn’t related to whether the source image is allowed or licensed (Adobe Stock images are absolutely fine to use), but rather how content involving children or minors is handled during generation.

Firefly applies additional safety protections whenever children are involved, even in non-sensitive or everyday scenarios (such as a parent and child standing together). These safeguards are designed to prevent any potential misuse and are applied consistently across all inputs, regardless of their source.

Because of this, some prompts or generations that include adults and children together may be flagged or restricted, even when the intent is completely harmless.

This behavior has been discussed in more detail in this thread.

If you’d like to continue working on your concept, you may need to slightly adjust the prompt to avoid direct references to minors.

We appreciate your understanding, these measures are in place to ensure the technology is used safely and responsibly. Let us know if you have any other questions!

Hajar

Doc_K

Participant

Firefly won't animate an image of a lone child.
I’m going to keep reporting this because it is utterly ridiculous to have safe filters that are so strict that a simple image of a child standing by himself and a prompt requesting that his hair blow in the breeze can’t be generated because of hidden user guidelines. This needs to be fixed. It didn’t used to be an issue but now I literally cannot generate any videos that have children present in any capacity.

Hajar Toutsi

Community Manager

Hi Doc_K,

Please check the answer that is marked as “Correct” in this thread. it explains why this limitation is implemented and it also suggests a workaround.

Let us know if you have any other questions.

Hajar
[Moved to questions]

Doc_K

Participant

Firefly refuses to fulfill request, claims it's against user guidelines
The image is a child standing next to a lion. The prompt merely requests that the child’s hair and the lion’s mane blow gently in the breeze and the boy puts his hand on the strap of his backpack. Firefly claims it’s against user guidelines, but NOTHING about this is against the user guidelines. I understand that images with kids are touchy, but your safe filters are too strong when I can’t even generate a video of the boy’s hair gently blowing in the wind.

Doc_K

Participant

I am experiencing similar censorship with images of a dad and daughter standing next to each other. These images were originally Adobe stock images. Nothing in the user guidelines states that Adobe stock images can’t be used or that I can’t use an image of a dad and daughter standing next to each other.

Hajar Toutsi

Correct answer

Community Manager

Hi Doc_K,

Thanks for sharing your experience.

We understand why this feels confusing, especially since you’re using legitimate Adobe Stock images.

In this case, what you’re encountering isn’t related to whether the source image is allowed or licensed (Adobe Stock images are absolutely fine to use), but rather how content involving children or minors is handled during generation.

Firefly applies additional safety protections whenever children are involved, even in non-sensitive or everyday scenarios (such as a parent and child standing together). These safeguards are designed to prevent any potential misuse and are applied consistently across all inputs, regardless of their source.

Because of this, some prompts or generations that include adults and children together may be flagged or restricted, even when the intent is completely harmless.

This behavior has been discussed in more detail in this thread.

If you’d like to continue working on your concept, you may need to slightly adjust the prompt to avoid direct references to minors.

We appreciate your understanding, these measures are in place to ensure the technology is used safely and responsibly. Let us know if you have any other questions!

Hajar

Doc_K

Participant

When the child is present without an adult and the prompt is literally “his hair blows in the gentle breeze” there is no conceivable reason the agent should not generate the video. Literally, none.

When the prompt is simply “make the rain fall” there is no conceivable reason why the agent wouldn’t generate the video. None. Not even if an adult and child are present together.

If the limitation is that children simply are not permitted by most models, then that needs to be clearly stated in the guidelines, even if one or two models do allow them.

Right now, creators are confused because they are following the guidelines and still being told their images can’t be used, and the only explanation is user guidelines that apparently don’t include all the limitations. The guidelines need to be clear to avoid frustration, delay, and moving outside the Adobe ecosystem to get what they need.

Adobe knows the importance of functional apps for timely creation. They need to do better at communicating limitations like this without requiring creators to jump through hoops and waste time they don’t have to find answers.

droopydog500

Community Manager

Hello @jonathan_5430,

Thank you for your message.

Can you please upload the image you are using as the keyframe so we can test with it? Please also tell us the prompt you are using.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

chrismmc88

Participant

i am experiencing similar censorship flagging by ai when I am working within the guidlines. I use Kling AI because they are much better

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