I bought the 2000 Standard credit pack for work, but after a few background fills, I’m down to 1310. It’s taking almost 40 credits per photo, which is wrong. Please fix this error so it doesn't happen again and refund my missing credits.
I bought the 2000 Standard credit pack for work, but after a few background fills, I’m down to 1310. It’s taking almost 40 credits per photo, which is wrong. Please fix this error so it doesn't happen again and refund my missing credits.
Could you let us know which feature you used and the settings you selected for this process? We want to ensure that the action you took did not result in unnecessary credit consumption.
I used the 2000 Standard pack for white backgrounds and color corrections. Even when switching between Firefly models, it's charging 40 credits per click. I can provide my history to prove I haven't made enough images to justify this drain. Please fix this and refund my credits.
NinoFotos the only way I can assist is if you provide the number of generations you made and the models you selected for each one.
Alternatively, you can share the public link for each generation, and I’ll review them to calculate the total credits deducted and check if there’s an issue on our side that needs to be escalated.