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Participant
December 24, 2023
Question

online firefly service pages aren't loading on desktop browser. Showing just blank page.

  • December 24, 2023
  • 1 reply
  • 138 views

Whenever I try to use online firefly services like generative fill using my browser, it just shows a blank page. It's not loading. I tried every browser but the outcome is the same. It's working on my mobile phone. Any idea? I have all update software installed on my pc.

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1 reply

jane-e
Community Expert
Community Expert
December 24, 2023

@Jensin34293882rrro 

 

Adobe is aware of this bug. Please see this primary thread for several possible solutions:

https://community.adobe.com/t5/adobe-firefly-bugs/p-blank-screen-after-selection-option/idi-p/13742555

 

Jane