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Participant
July 4, 2023
Answered

P:Blank screen on generation page [merged thread]

  • July 4, 2023
  • 217 replies
  • 35033 views

Ich kann den ganzen Tag keine Bilder mehr generieren.

 

English translation (added by moderator):

I can't generate any more images all day.

Correct answer droopydog500

Hello @Katharina20323107ryuw,

 

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.


If that does not work, do you have the same problem with Firefox and Safari?

My best,
    droopy

217 replies

Participant
April 29, 2025

dopo la pagina iniziale mi appare solo una schermata bianca

Kartika Rawat
Community Manager
Community Manager
April 29, 2025

Hi arch._lucio_7177!

I'm merging your thread here since it’s part of a similar discussion.

 

Thanks,

KR

Participant
April 29, 2025


por favor, o adobe fire fly não está funcionando. já fazem 4 dias . preciso de uma solução para isso. Tenho passado horas no chat e nada é resolvido. ao acessar o aplicativo ele trava na imagem abaixo

droopydog500
Community Manager
Community Manager
April 29, 2025

Hello @Jose37757466zstv,

Thank you for your message. 

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

 

If that does not work, please tell us you then OS and browser you are using and their version numbers.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
Community Manager
April 29, 2025

Hi @ryuree381561380hww and @Claudio61180,

 

I think you are experiencing the problem others in this thread experienced, so I merged your posts here.

 

Can you please try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload?

 

If that does not work, please tell us what operation system (OS) and browser you are using along with their version numbers.

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
April 29, 2025

for a few days, mango I click on “text to image” or in File - and click on one of the previously generated images, it buys me a blank page, see attachment

Participant
April 29, 2025

I can't create an image.
What kind of error is that.
Am I the only one who can't?
I'm having trouble with my work.

N8.
Community Expert
April 29, 2025

Hey @ryuree381561380hww 

I start with the basic answer turn your computer off and on. Start here and then get back and let us know if the problem persists.

Cheers

O.Nate

droopydog500
Community Manager
Community Manager
April 28, 2025

Hello @OperadoraBW_wings,

I think you are experiencing the problem others in this thread experienced, so I merged your posts here.

 

Can you please try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload?

 

If that does not work, please tell us what operation system (OS) and browser you are using along with their version numbers.


My best,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
April 28, 2025

La página no carga a veces, le he dado refresh y nada

 

 

 

droopydog500
Community Manager
Community Manager
April 28, 2025

Hello @José Carlos Arróniz, and @Thalys520 ,

 

I think you are experiencing the problem others in this thread experienced, so I merged your posts here.

 

Can you please try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload?

 

If that does not work, please tell us what operation system (OS) and browser you are using along with their version numbers.


My best,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
April 28, 2025

Ao solicitar a criação de vetor, a tela seguinte fica escura e não carrega nada.
Conexão foi testada em 3 sites e está tudo ok, outros sites geram imagem normalmente.

 

José Carlos Arróniz
Participant
April 28, 2025

La pantalla me aparece negra, no me deja crear como antes