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P:Blank screen on generation page [merged thread]

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Ich kann den ganzen Tag keine Bilder mehr generieren.

English translation (added by moderator):

I can't generate any more images all day.

droopydog500Correct answer

Community Manager

Hello @Katharina20323107ryuw,

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.

If that does not work, do you have the same problem with Firefox and Safari?

My best,
droopy

Adobe Community Expert (not an Adobe employee)

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droopydog500

Community Manager

Hello @franz_9702,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you the OS and browser you are using and their version numbers.

My best,
droopy

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Adobe Community Expert (not an Adobe employee)

F

franz_9702

Participant

firefly startet nach Eingabe des Generierungstextes nicht !

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C

Celestial_Mirage5276

Participant

맨 처음 홈에서 생성하기 버튼을 누르고 넘어가면 이미지 생성에 대한 창조나 효과를 설정할 수 있는 화면이 나오지 않고 계속 저 검은 화면만 떠서 이용을 할 수 없는 상태입니다.

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droopydog500

Community Manager

Hello @Cristina2713,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you the OS and browser you are using and their version numbers.

My best,
droopy

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Adobe Community Expert (not an Adobe employee)

droopydog500

Community Manager

Hello @Pio_Barw2090,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you the OS and browser you are using and their version numbers.

My best,
droopy

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Adobe Community Expert (not an Adobe employee)

droopydog500

Community Manager

Hi @javi1968,

Try doing a force reload in Chrome on the Firefly page that is blank. Forece reload meaning hold down <SHIFT> and press the reload button.

My best,

droopy

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Adobe Community Expert (not an Adobe employee)

droopydog500

Community Manager

Hello @Arite_Mueller2988,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you the OS and browser you are using and their version numbers.

My best,
droopy

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Adobe Community Expert (not an Adobe employee)

A

Arite_Mueller2988

Participant

Ich kann kein Video generieren. Ich kann meine Galerie nicht nutzen. Schwarzer Bildschirm

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P

Pio_Barw2090

Participant

Po wejsciu w tkest na obraz ( w opcji wektorowej terz) mam dostep do galerii ale po przycisnieciu @generuj@ nic sie nie dzieje

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J

javi1968

Participant

Buenos días, el problema es el navegador Chrome, no se el motivo, con el Microsoft Edge funciona correctamente, pruébalo.
Un saludo

Enviado desde Outlook para Android<>

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