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Tracy.H
Community Manager
Tracy.HCommunity Manager
Community Manager
Mar 23, 2023 8:09 PM UTC
Answered

P: Known loading issue

Please hold tight while the team identifies the issue. Thank you for your patience!

 

    KatarinaJovanovic
    KatarinaJovanovicCorrect answer
    Community Expert
    May 23, 2023 10:39 AM UTC

    Seems like we are down, please try later

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    63 replies

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    Ryan2901144998co
    Participant
    May 17, 2023 10:04 AM UTC

    Whatever I type in the text to image generater it says can't load - image produced an error. 

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    Tracy.H
    Community Manager
    Tracy.HCommunity ManagerAuthor
    Community Manager
    May 17, 2023 2:54 PM UTC

    Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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    masterP
    Participant
    Apr 21, 2023 7:41 AM UTC

     when I enter firefly, the site is blank and the message in console show this error

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    Tracy.H
    Community Manager
    Tracy.HCommunity ManagerAuthor
    Community Manager
    Apr 21, 2023 4:22 PM UTC

    Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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    abrock6215
    Participant
    Mar 24, 2023 12:32 AM UTC

    When I try a text promt all I get is error messages. Nothing works. Even promts that have already been used by other people to create something. I can not create anything from my promts or anyone elses?

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    cajcodes
    Participant
    Mar 24, 2023 12:30 AM UTC

    Text to image doesn't seem to be working. I've tried multiple prompts that generated images earlier. 

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    Andros2612370222w8
    Participant
    Mar 24, 2023 12:28 AM UTC

    An error occurred while loading your result. Please wait a few seconds and try again.

     

    I cannot get nothing to work

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    Connor30108605rhtq
    Participant
    May 27, 2023 10:12 PM UTC

    I joined right now and got this loading problem that supposedly is fixed, which isn't the case.

    The example text prompts on firefly do load images, but as soon as i modify them or put in my own prompt, no generated picture will load. Please fix.

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    Connor30108605rhtq
    Participant
    May 28, 2023 12:32 PM UTC

     

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    Tracy.H
    Community Manager
    Tracy.HCommunity ManagerAuthor
    Community Manager
    Mar 24, 2023 12:25 AM UTC

    Please be patient as we troubleshoot the problem. Thank you!

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      Tracy.H
      Community Manager
      Tracy.HCommunity ManagerAuthor
      Community Manager
      Mar 24, 2023 1:15 AM UTC

      Update: This issue should be resolved. If you are still experiencing issues, please do a hard refresh on your browser Ctrl (Cmd)+Shift+R

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      Connor30108605rhtq
      Participant
      May 28, 2023 12:34 PM UTC

      This does not help for me. Problems persists.

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      Shawn262421635d5t
      Participant
      Mar 24, 2023 12:21 AM UTC

      i am getting an error saying that "this image produced an error"

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      WesKroninger
      WesKroninger
      Participating Frequently
      Mar 24, 2023 12:19 AM UTC

      Images won't load.

       

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        Felipe241258864tcx
        Participant
        Mar 24, 2023 12:18 AM UTC

        Error: Can't load This image produced an error. Please try again.

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        Adobe Employee
        Carol27476378vjvt
        Adobe Employee
        Mar 24, 2023 12:09 AM UTC

         

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        Tracy.H
        Community Manager
        Tracy.HCommunity ManagerAuthor
        Community Manager
        Mar 24, 2023 12:13 AM UTC

        Thank you for reporting this. I will ask the team to investigate.

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