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Tracy.H
Community Manager
Community Manager
Mar 23, 2023 8:09 PM UTC
Answered

P: Known loading issue

Please hold tight while the team identifies the issue. Thank you for your patience!

 

KatarinaJovanovic
KatarinaJovanovicCorrect answer
Community Expert
May 23, 2023 10:39 AM UTC

Seems like we are down, please try later

63 replies

Tracy.H
Community Manager
Tracy.HCommunity ManagerAuthor
Community Manager
Mar 23, 2023 9:21 PM UTC

Update: This issue should be resolved. If you are still experiencing issues, please do a hard refresh on your browser Ctrl (Cmd)+Shift+R

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ndcgraph
Known Participant
Mar 23, 2023 8:23 PM UTC

Thanks for being so responsive! Excited to use Firefly and glad the support posts are being watched!

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Participant
Mar 23, 2023 8:16 PM UTC

Firefly probably over working. 

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Participant
Mar 23, 2023 8:15 PM UTC

The first few prompts I tried gave results (that were not that great), but now I just get the failed error message and the "retry"button in all 4 windows. Moved to a different machine and got the same results

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ndcgraph
Known Participant
Mar 23, 2023 8:11 PM UTC

Hi Firefly team, I know its in beta, but I was able to get 3 text to image generations before it would only generate the blue "Retry" button. Just letting yall know!

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Participant
Mar 23, 2023 8:09 PM UTC

I wanted to try new adobe Firefly prompt to image but it gives me:

"Can't load

This image produced an error. Please try again."

prompt and logs me out of my account.

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Tracy.H
Community Manager
Tracy.HCommunity ManagerAuthor
Community Manager
Mar 23, 2023 8:11 PM UTC

We're aware of this. The team is working to identify the issue right now. Thanks for your patience.

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