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Tracy.H
Community Manager
Tracy.HCommunity Manager
Community Manager
March 23, 2023
Answered

P: Known loading issue

  • March 23, 2023
  • 26 replies
  • 9180 views

Please hold tight while the team identifies the issue. Thank you for your patience!

 

    Correct answer KatarinaJovanovic

    Seems like we are down, please try later

    26 replies

    Show previous replies
    Tracy.H
    Community Manager
    Tracy.HCommunity ManagerAuthor
    Community Manager
    March 23, 2023

    Update: This issue should be resolved. If you are still experiencing issues, please do a hard refresh on your browser Ctrl (Cmd)+Shift+R

      ndcgraph
      ndcgraph
      Known Participant
      March 23, 2023

      Thanks for being so responsive! Excited to use Firefly and glad the support posts are being watched!

      C
      Carl23116897qngj
      New Participant
      March 23, 2023

      Firefly probably over working. 

        S
        sdewitt108
        New Participant
        March 23, 2023

        The first few prompts I tried gave results (that were not that great), but now I just get the failed error message and the "retry"button in all 4 windows. Moved to a different machine and got the same results

          ndcgraph
          ndcgraph
          Known Participant
          March 23, 2023

          Hi Firefly team, I know its in beta, but I was able to get 3 text to image generations before it would only generate the blue "Retry" button. Just letting yall know!

            B
            Beniamin25971475l8d8
            New Participant
            March 23, 2023

            I wanted to try new adobe Firefly prompt to image but it gives me:

            "Can't load

            This image produced an error. Please try again."

            prompt and logs me out of my account.

              Tracy.H
              Community Manager
              Tracy.HCommunity ManagerAuthor
              Community Manager
              March 23, 2023

              We're aware of this. The team is working to identify the issue right now. Thanks for your patience.

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