Participant

Answered

P: Not sure why my images "violate guidelines" (image depicts children)

Forum|Forum|1 year ago
February 12, 2025
120 replies
27145 views

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

Audio and video

Correct answer droopydog500

UPDATE: as of March 19, 2026

While Firefly models and most partner models have restrictions that do not permit children to be used in keyframes in video generation, the Runway Gen-4.5 and Kling 2.5 Turbo do allow children in keyframes.

droopy

Ten A

Community Expert

遺憾的是，有些影像產生引擎不允許產生兒童影像。不妨試試其他引擎，例如 GPT？

O

Oh.N8

Hey @陳軒甫

Common Issues

Anything to do with Children

if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

or

- the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
Many Generation Models will not generate anything to do with children.

Cheers

Nate

陳

陳軒甫

Participant

我把我和兒子吃優格的圖片上傳結果被拒絕了無法理解

alfab14275897

Participant

No puedo generar video con referencia de imagen como fotograma y como imagen. Estoy subscrito, la imágen es png y tiene un tamaño de 700kb. En la prueba sin subscripción podia y ahora no. Tengo suficientes creditos
Realiza un video del Robot caminando hacia el bebe, abriendo y cerrando torpemente sus brazos hacia su cuerpo mecanico, el bebe es tomado por sorpresa y tiene cara de asombro ante aquella figura graciosa que camina hacia el para darle un afectuoso abrazo, el bebe termina con una sonrisa de alegria porque ahora tiene un nuevo juguete que será su amigo preferido.

Hajar Toutsi

Community Manager

Hi alfab14275897,
Thanks for reaching out and sharing the details.

The reason you couldn’t generate using the settings you shared is that Firefly does not allow video generation that includes children or minors in most Firefly models.

As an exception, try selecting the Runway Gen-4.5 or Kling 2.5 Turbo models which allow children in keyframes.

Let us know if you have any other questions.

Hajar
[Moved to questions]

A

ANDRES GUSTAVO_DE NAT7191

Participant

Ajustar las directrices, tengo la foto de mi hijo y quiero hacer un video con IA y no lo permiten, ajusten eso, ya que estaen un parque jugando al futbol , no le veo lo malo a eso.

Hajar Toutsi

Community Manager

Hi ANDRES GUSTAVO_DE NAT7191,

Please look at the ‘Correct answer’ highlighted in this thread.

Hajar
[Moved to questions]

SERGEI_ANDREICHUK0901

Participant

cant generate ai videos in firefly, always something went wrong

Hajar Toutsi

Community Manager

Hi SERGEI_ANDREICHUK0901
Thanks for bringing this to us.

The reason you couldn’t generate using the settings you shared is that Firefly does not allow video generation that includes children or minors in most models including Veo 3.1 fast.

You can change the model to Runway Gen-4.5 or Kling 2.5 Turbo which allow children in keyframes.

Let us know if you have any other questions.

Hajar
[Moved to questions]

Temel O.

Participant

Veo 3.1 Error encountered while creating video

For about a week now, when I try to create a video with Veo 3.1, I keep getting an error message saying "An error occurred, please try again."

Hajar Toutsi

Community Manager

Hi Temel O,
Thank you for reaching out,

The reason you couldn’t generate using the settings you shared is that Firefly does not allow video generation that includes children or minors in most models including Veo 3.1.

You can change the model to Runway Gen-4.5 or Kling 2.5 Turbo which allow children in keyframes.

Let us know if you have any other questions.

Hajar
[Moved to questions]

droopydog500

Correct answer

Community Expert

UPDATE: as of March 19, 2026

While Firefly models and most partner models have restrictions that do not permit children to be used in keyframes in video generation, the Runway Gen-4.5 and Kling 2.5 Turbo do allow children in keyframes.

droopy

Adobe Community Expert (not an Adobe employee)

C

cinemascene

Known Participant

bon alors maintenant , on me dit que les images que je viens de créer par adobe ne respectent pas les consignes d'utilisation ! .. il faudrait vous mettre d'accord , on devient fou à force de chercher comment détourner le systeme qui déraille .. voyez les images que j'ai créées avec Nano Banana.. j'ai demandé à VEO 3.1 de me créer une sequence entre les 2 .. non ce n'est pas permis .. pourquoi ?

C

cinemascene

Known Participant

et c'est pareil avec le modele ADOBE !

T

TinyAcademyGroup

Participant

I am trying to generate videos via Veo 3.1 Fast, and it returns errors about user guidelines not being met even though the image start frames are and should be safe where it had no prior problems before or on other video generation sites.

These are the types of images I already generated on other sites as recourse and am having no trouble with other sites. What gives Adobe/Google? The other partner models work but they produce terrible results compared to Veo 3.1 Fast. Not to mention they are uneconomical with credit usage. Please advise.

droopydog500

Community Expert

Hello @TinyAcademyGroup,

Thank you for your message.

I have merged your message into this thread. I am sorry you are having this problem.

The Firefly image to video model will not generate videos from images containing children. That is why it would not generate the videos. This is a limitation in this model.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

T

TinyAcademyGroup

Participant

Actually Firefly video works fine with the image to video (same with the other partner models), just Veo 3.1 Fast as mentioned is not working properly with the starting images. This is problematic because Veo 3.1 Fast is the most reliable and best quality video generations (apart from Kling AI which is not included here). Is there a reason the problem only persists with Veo 3.1 Fast and not other partner models/Firefly?

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