Participant

Question

P: Servers Temporarily Overloaded/Servers Melting

Forum|Forum|5 months ago
December 17, 2025
20 replies
1809 views

For the last two days everytime I try to generate images it says the servers are down. Is this issue being looked into already?

Screenshot 2025-12-17 at 10.02.01.png

Show previous replies

J

JC-1718

Je suis abonné à Firefly premium (200 euros par mois ...) et voilà le message que je reçois à chaque éssai:

"Désolé, nos serveurs sont actuellement en surchauffe. Trop de personnes génèrent du contenu en même temps - veuillez patienter, nous reviendrons bientôt."

C'est une blague ? Je ne peux pas bosser ...

A

Anonymous

je ne peux plus travailler sur le site depuis plus d'une heure. Probleme de surchage. Que faire moi il y a urgence?

A

Anonymous

To the Adobe Technical Support Team,

I am writing to formally report a persistent "Server Overload" error I have been encountering on the Adobe Firefly web interface for several consecutive hours.

Despite having a stable internet connection and attempting to use the service at different intervals, I am consistently met with the message: "Sorry, our servers are currently overloaded."

As a professional user relying on these AI tools for my commercial workflow, this prolonged downtime is causing significant delays and financial inefficiency. Continuous server instability is unacceptable for a paid service.

I have attached a screenshot of the error for your review. I request an immediate update on the server status and a technical explanation for this prolonged interruption.

I look forward to your prompt resolution.

4

420dobe

Ich Wollte ein Video mit einem Prompt erstellen. Es kam die Meldung, das Server momentan überlastet sind bzw. Schmelzen. Nach einer kurzen Pause und erneurten versuch musste waren alle Credits für den Monat verbraucht.

D

dam_8885

有料プランなのに全然生成してくれなくて話にならない。Nano banana proの作り放題期間を延長してください。

N

Njegos33816000icf3

Inspiring

I might've commented too soon, lol. I first tried removing cache, but only for firefly and it didn't work, but after removing cache for all of adobe stuff it seems to be working now.

droopydog500

Community Manager

Hi @Njegos33816000icf3,

Are you saying resetting the browser cache resolved the servers are overloaded message?

Thanks,

droopy

Adobe Community Expert (not an Adobe employee)

N

Njegos33816000icf3

Inspiring

It seems like I made that 2nd comment too fast again, lol.

It worked for about 5-6 generations (I only use the Edit option to edit existing images) and it started giving error again. Generating new ones works without issues, but I have no use of that.

Now even when cache is removed, it still gives error. Also tried in different browsers, same thing.

But what's weird is that gemini works inside photoshop, but not on firefly? I thought photoshop gen ai was the same thing as firefly.

N

Njegos33816000icf3

Inspiring

Same issues. Worked fine few hours ago.

Gemini model, but seems to be working inside photoshop itself, but not on firefly. Tried different images and prompts, still instantly shows servers are melting message

H

hancioglukahve

Participant

Firefly is giving an error.

It's January 15, 2026, and it's been giving an error since 9 AM. It's now 3 PM and the error still hasn't been fixed. Firefly is unusable, as shown in the kernel image. My location is Türkiye.

Screenshot_20.png

J

jesus_Q10

servidores sobre calentados, para el carro, yn video de mi mujer en la playa censurado. pagamos una cuota y no funciona casi nada a ninguna hora. esto es lamentabre, les doy dos dia o cambian o no renuevo, total no funciona casi nunca bien.

O