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R
rasina_8274
Participant
March 24, 2025
Answered

Premium Adobe Subscriber with Restricted Firefly Access

  • March 24, 2025
  • 3 replies
  • 566 views

Hi there, 

 

I'm encountering a problem with Adobe Firefly (video). While I have a premium Adobe subscription, Firefly restricts me to just two or three AI video generations. After that, it asks me to buy a separate subscription for further use. 

Correct answer droopydog500

Firefly premium features (text to video, image to video, and translation services) require a premium subscription. Nonpremium features such as text to image, generative fill, text effects, text to vector, etc. are included in Creative Cloud subscriptions. For more detailed information, please see the pinned reply in this post: P: Plan error in generating video.

 

Adobe Stock is also a separate subscription. Please see: https://stock.adobe.com/plans

 

    droopy

3 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
March 24, 2025

Hello @rasina_8274,

When you say you have a premium Adobe subscription, have you purchased one of the Firefly Standard or Firefly Pro plans? Adobe Firefly video is a premium service which requires a separate Firefly premium plan.

 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
R
rasina_8274Author
Participant
March 24, 2025

Hi, 

 

I have a Creative Cloud All Apps subscription but seem to be missing full access to Firefly and Adobe Stock. I haven't purchased Firefly separately,and I thought both were included with the subcription. 

 

Rasina 

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
March 24, 2025

Firefly premium features (text to video, image to video, and translation services) require a premium subscription. Nonpremium features such as text to image, generative fill, text effects, text to vector, etc. are included in Creative Cloud subscriptions. For more detailed information, please see the pinned reply in this post: P: Plan error in generating video.

 

Adobe Stock is also a separate subscription. Please see: https://stock.adobe.com/plans

 

    droopy

Adobe Community Expert (not an Adobe employee)
R
rasina_8274Author
Participant
March 24, 2025

Hello, 

 

Adding to the previous message sent, It looks like I also don't have full access to Adobe Stock too, it's telling me to sign up for a 30-day free trial. 

 

Rasina

R
rasina_8274Author
Participant
March 24, 2025

Hello, 

 

I have tried all the methods suggested, but I still have the same problem. 

 

I am also using the correct email address, as I have full premium access to Adobe Express but having problems with Adobe Firefly. 

 

Best, 

Rasina

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