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Preran
Preran
Legend
March 27, 2023
Question

Trying to access Firefly?

  • March 27, 2023
  • 131 replies
  • 50130 views

Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 

    131 replies

    Show previous replies
    J
    jennatheraven
    Participant
    March 31, 2023

    I cannot log in even though I have the acceptance e-mail.

    Preran
    PreranAuthor
    Legend
    April 3, 2023

    Ensure that the email ID that you are logging in with matches what you used for getting access. If that is correct, please fill out this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e You will not receive any notification after the corrections have been made. So you may want to wait for a few hours and retry.

    M
    Malena29179669cjaq
    Participant
    March 31, 2023

    Got a mail saying "time to try out Firefly", but still have no access.

    Does it mean I shall wait?, thanks

    B
    BowenAdams
    Participant
    March 31, 2023

    I requested access to FireFly on one email and my adobe email is different which is why I assume I can't access the beta. Thank you

    Preran
    PreranAuthor
    Legend
    April 3, 2023

    Yes, the email IDs have to match.

    A
    Alex29179513vs20
    Participant
    March 31, 2023

    Hi, I received Firefly access email but it still says Request Access:

     

     

      Preran
      PreranAuthor
      Legend
      April 3, 2023

      Ensure that the email ID that you are logging in with matches what you used for getting access. If that is correct, please fill out this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e You will not receive any notification after the corrections have been made. So you may want to wait for a few hours and retry.

      G
      Geoff Vane
      Known Participant
      March 31, 2023

      I got a mail that I'm granted access. 
      But where do I find that?

      The firefly site still says I need to "request access" even after receiving the "granted access" email?

      I hope it's not on Discord because I don't want to work with Discord at all.


      Preran
      PreranAuthor
      Legend
      April 3, 2023

      Ensure that the email ID that you are logging in with matches what you used for getting access. If that is correct, please fill out this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e You will not receive any notification after the corrections have been made. So you may want to wait for a few hours and retry.

      J
      Jan24949920c8ah
      Participant
      March 31, 2023

      Hi, trotzt aktivierung kann ich Firefly nicht nutzen.

       

      LG Jan

      B
      Binebine
      Participating Frequently
      March 31, 2023


      I have logged in with a different address than I registered with. I am registered with discort. I can not get into Firefly. What should I do?

      B
      Binebine
      Participating Frequently
      March 31, 2023

      I have received an invitation. After entering the email address I get the message email address already registered and the registration fails.

      M
      marc26677610lvav
      Participant
      March 31, 2023

      Looking forward to trying it.

      E
      Erwin29172962r1og
      Participant
      March 31, 2023

      Certainly looking forward to get my hands on.

       

      Erwin, The Netherlands

      salomém73202777
      salomém73202777
      Participant
      March 31, 2023

      Bonjour, j'ai reçu un mail d'invitation d'accès à Firefly Beta mais sur le site rien ne fonctionne, je n'ai accès qu'au bouton "require access" et quand je rempli le formulaire je reçois le même mail d'invitation qui me renvoit sur la même page.

      Show more replies
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