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Preran
Community Manager
Community Manager
March 27, 2023
Question

Trying to access Firefly?

  • March 27, 2023
  • 131 replies
  • 49959 views

Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 

131 replies

Participant
April 28, 2023

I want to ask i already have beta access but I can't access the inpaint feature and sone other features too can u tell me how to get access or use them , or they aren't available right now ? Plz tell

Participant
April 28, 2023

Granted access for Beta two month and all work OK some days ago. But today i newly see Request Access button. What is happend?
Tried logging out and logging in, deleting cookies, turning off and on the computer and knocking on the shaman's tambourine - it doesn't help 😞

lucasp68162114
Participating Frequently
April 28, 2023

30 dias sem acesso.

alexandert24928803
Participant
April 25, 2023

I know you guys would not care less to give access to people, since you get enough audience for your AI testings. But I have been waiting for access confirmation for more than a month now. You should understand it is extremely frustrating to be waiting for something without any information whatsoever. If you cant handle the number of requests, how about you just remove the button completely until you can actually continue giving access, instead of teasing thousands of people making them wait for nothing? I mean a simple email would be just fine to say, "Hey, we remember of your existance, we will be with you shortly" So that at least I can see there is progress and that I am not being ignored by the access system.... 


Its super annoying, please do something, dont let ur customers hanging!!!

Participant
April 23, 2023

hello, I have requested access for Adobe firefly on April 3, but it has not been confirmed yet. I have a paid subscription for Adobe creative cloud. I want to use Adobe firefly. can you help me? Adobe ID mail: ismailkucuksari@kutahya.bel.tr

Participant
April 19, 2023

Hello!

I got the email confirming entry into the beta last week, but I still havn't gotten access. I submitted the form twice following the instructions but still havn't heard anything!

Participant
April 18, 2023

I could'nt get in either. Tried all the suggestions....nothing. Then I did the unthinkable and switched from Chrome to Edge browser. And just like that... ACCESS!!!  Maybe I just got lucky but thought it was worth sharing. 

Participating Frequently
April 17, 2023

does it take so long?

lucasp68162114
Participating Frequently
April 17, 2023

Certamente estou perdendo a paciência na espera, pela primeira vez a Adobe esta me deixando chateado.

ronig27715780
Participant
May 16, 2023

Eu, já até Desiti, está muito assombrado.

 

Participant
April 17, 2023

This is absolutely amazing! I can't wait to experiement with it! We'd love to create designs and print onto our canvas!

 

Participant
April 17, 2023

Hi! I have been waiting from day one and still nothing. Some friends of mine get accepted over night. After some Googling I found out that one should see Firefly on this programs list after one has filled the access request form. I can see at the bottom of the list other programs which I have requested early access to (for instance Bridge Prerelease) with the status "Awaiting approval", but nt Firefly despite I have requested access mulitple times over the weeks.

This whole issue applies for both this Adobe ID which I use privately only for selling my photos at stock.adobe.com and for the adone ID I use at work which I use many of Adobes apps like Dreamweaver, Photoshop, Premiere, illustrator, and so on.

Is this a bug? Can I solve this some how? I understand you have a lot of requests, but like I said, I have been waiting from day one and some friends of mine get accepted from day one. I really would like to be a part of this. Am I doing something wrong?

Thanks in advance!