生成图片以及视频时，总报出现错误，请稍后重试；尝试过很多方法但都并未解决！

Hi 777123,

Thanks for reaching out and for bringing this to our attention.
 

We understand how important this is, and we want to assure you that we’ve escalated the issue to the product team for further investigation. They are actively looking into it to determine the root cause.

To help our team investigate this matter more closely, please collect a HAR file reproducing your workflow as it gives an error and share it with us. Here’s an article on how to create the file: Collecting logs for generation errors in Adobe Firefly.
 

We’ll keep you updated on the matter as soon as we have the file. In the meantime, we appreciate your patience.

Hajar
[Moved to questions]