Questions

Does anyone know if there is a way to convert a MOV file to MP3 while maintaining the 48 fps? It auto converts to 50 fps, and doesn't give any options between 30 fps and 50 fps, which is crazy because 48 fps is a super common frame rate. Alternatively (and preferably) do we know if Adobe will fix the bug in Premier that won't allow MOV files to play or edit properly, so I can skip this whole conversion step in the first place?

You can customize your community profile by clicking your profile avatar and Editing Your Community profile. Your profile picture and screen name will appear on the content you publish and in your private messages.   You can update your profile picture. You can pick a new custom screen name or have the system auto-generate a new screen name for you. The information you enter in the signature section will appear in your posts. Using the toggles, you can choose to display your online status and to make recent activity on your profile public.   Information under the section “Add more to your profile” can be edited and will be made public only when you enable the toggle “Show all information on Community Profile.” This is your public profile information from Adobe products and services such as Behance and Lightroom. Updating this information will propagate everywhere.    Enter or edit your First Name an

I've had AfterEffects for the past few months - And it previously worked fine.I used it yesterday (1st time in a few weeks | and it updated to the latest version)...But the result is that every single time I try to export a video (just 3-minutes length), it freezes/hangs when it's showing just a few seconds remaining.I tried leaving it for 8-hours+ | That didn't work.Uninstalled/re-installed | That didn't work.Cleared caches | That didn't work.Tried exporting the video without any effects added | That worked (but is of no use as the purpose of AE is to add the effects!)Tried cutting the video to just 7-seconds length, but with effects added | That worked (but ofcourse the video is meant to be 3-minutes length)Went back to the 2021 version of both AE & AME | That hasn't made any difference.I've looked online and this exact same error (AE freezing with just a few seconds remaining) has been reported by hundreds/thousands of other people previously...Yet no fix seems to of been posted

Hello,  I want to automate submitting files to AME and encoding them with a preset...when the job is complete I want to send a REST API command to a Autodesk Shotgrid server indicating the job is complete / succeeded.  I don't think I can send the REST command using ExtendScript so I have been trying to wrap the job in a node.js script and submit with a child_process. I can set off the processing fine, no problem.but I cannot get response from the event listener in ExtendScript back into node.js, the job completes inside AME, but the node.js script does not continue....the child_process never ends. Is anyone doing AME -> Shotgrid another way ?Has anyone succeeded in getting callbacks from ExtendScript back up to a parent process?  Not married to this approach if there is a better approach to this.  

Saw some posts that this is not available in Premiere Pro. Is this true? In the past I used Encore many times to accomplish this. Hard to believe Adobe wants to encourage me to use other software to do what I did in Premiere! Which other software do you suggest I purchase to accomplish this? ... Hank

I just finished finished editing a complicated project in Premiere Pro. Took three days. The client this is for loves my work. The subject is for a product launch,...TOMORROW MORNING. I followed the same step as I always do, first error was that Media Encoder wasn't installed. ('Nonsense!' I said, 'I used it this morning.') But it was gone, for sure. Media Encoder 2022 was in my CC account page, waiting to be installed, so I loaded it.  And now,...no export of any kind, to Media Encoder or directly to my computer seems to be possible. Closed the project and PP, restarted a few times,...nothing.  I have a lot on the line here. What's going on? 

I am delivering RAW footage to a client and the LT track has the awful timecode sound while the RT track has the in camera audio. Is there a way to export all these files taking the LT track out? I know you can do this in premiere however I need all the files to stay separate.  Thanks! 

Je cherche un plugin ou site pour créer un Fichier WebM à partir de media Encoder.C'est pour avoir le cache alpha pour faire un overlay sur Twitch ou Web.Merci

I created a speedometer animation using After Effects, utilizing a script to animate the needle based on data from a CSV file. The animation works perfectly in After Effects.However, when I export the project with Media Encoder, the needle animation is not applied, and the needle does not move. I am wondering if Media Encoder supports animation scripts from After Effects.I would prefer not to export directly from After Effects, as it takes much longer compared to Media Encoder. Do you have any solutions or suggestions to ensure Media Encoder applies the needle animation? Thank

hi, i am using after effects and premire pro 2020 version,i realized the version of media encoder 2020 is gone and not avilaible in creative cloud,so i wanted to ask here, if is there still anyway to get the 2020 version?thank you!

 Adobe Media Encoder CC May 2020 is not loading up when clicked uppon. I get a notice that says "Adobe Media Encoder cannot create folder. C:\Users\David\Documents\Adobe\Adobe Media Encoder\14.0\presets   Please check permissions and restart the applkication."   I have looked where I thought they would be and can find nothing. I'm sure this is a simple fix (at least I hope so). I have a PC. Does anyone know where specifically I need to go and look to change whatever permissions needs to be changed. It was working fine earlier today. I'd be very grateful.

Hi community, I have bunch of mp3 podcast that I need to convert to mp4. Every podcas needs to show the same image.Because of the ease I was trying to use a watched folder for this. Problem is I can't find a way to use stitched clips in a watch folder. The image I got fixed setup in a preset and this works like expected.    Anybody has an idea please? Or should this be handled like a feature request? Thanks, Geert

Hello,Probably a returning topic but I need some help here.Basically what my Media encoder sees as "source" has different colors than what i see in after effects, even with "Use display color management" unchecked. This results in faulty colors in my rendered result.When I render with the Render Queue I do get the right colors. However, I would like to use the Media Encoder because it has a lot more presets.I use Apple RGB in as color space in AE on advise of a friend, but not sure if that's the right thing to do here? I also tried Rec9 but that didn't change anything in the end. Does anyone have a solution for this?PS: I tried copy pasting the LUT files from AE to Media Encoder but that doesn't seem to work anymore.

When I Open Media EncodderThis Text Below it's popup Sorry, Media Encoder has encountered an error and needs to close.You will not be able to use Media Encoder at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue. How Can I fix Thank you. 

A common problem it seems -  I have been through all the previous posts about this issue and tried absolutely everything but nothing works. This happened to me a while back, I left it, waited for a new update and it worked. I work with .MXFs everyday with no problem, and then somehow these specific ones are a problem. 1. Using Media Encoder 24.5 (problem present on previous version)2. Windows 10 22H23. I download .mxf file, put it in AME, set to conver to h.264 and I get this failed result error:4. Should get an .Mp4 file but get this in the error log:- Source File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1.mxf- Output File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1_1.mp4- Preset Used: MXF Downsize- Video: 1920x1080 (1.0), 25 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 01:16:34:21- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 4.00 Mbps- Encoding Time: 00:01:5407/23/2024 10:08:23 AM : Encoding Fa

Hi, I'm on a loaner work computer (2018 Macbook Pro, Venture 13.6.7) as my last one has to be rebuilt.  I set up my normal custom preset which includes VBR 2 pass but just realized that even with those settings Media Encoder (v 24.5) is only doing 1 pass.  I can't figure out why.  It's set to software encoding (won't work with hardware).  It doesn't matter if it comes from Premiere or After Effects it just ignores the 2pass and only does one with no errors or flags.  Does anyone have any idea why it's doing this?  I've used this preset for years (ss below) and never had an issue till this loaner laptop.  Of course, I just caught this when I have a rush project where minimal file size / maximum quality is a huge deal so I need to fix this asap.  Thanks! 

Hi all! I'm setting up some Adobe apps including Media Encoder, Dreamweaver and Animate for devices running Windows 10 and 11. On these devices, there are a configuration to hide the C drive for the standard users by using local policies:reg add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer /v NoDrives /t REG_DWORD /d "4" /freg add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer /v NoViewOnDrive /t REG_DWORD /d "4" /f Dreamweaver and Animate comply with the configuration and prevent standard user to access/open file from hidden C drive. However, in Media Encoder, the Media Browser displays to whole C drive and allow standard users to open/import file from hidden C drive. Is there anyway we can hide the C drive in Media Browser? Thank you,Thong

Hola, tengo Adobe CC 2018Desde After Effects envío un video para renderizar al Media Encoder y queda buscando el dynamic link y de alli no sale. Alguien me puede ayudar con esto ?? Gracias !!-------------------------------------------------Hi, I have Adobe CC 2018From After Effects I send a video to render in Media Encoder and its searching for the dynamic link and it doesnt advance, therefore it doesnt render.Can someone help me with this ??Thank you !!

I have a vertical video at 1080x1920 that I need rotated 90° counterclockwise on export, is this possible though Media encoder? Thanks!

Hi Everyone,I have been a PP editior for a long time and have seen a lot of crazy bugs etc. this one has me STUMPED. So I Have a project, 2 camera interviews of 5 or 6 people cut together on 1 timeline, straight forward. When I go to export the sequence out in AME It exports out the red "media missing"  frame for the entire video every clip. All the media is showing on the Timeline and I checked that every piece of media in the project is linked to the correct location. I do not get the warnig that media is missing and there is no yellow triangle in AME suggesting anything is wrong until it starts to export and I see its the red card. If I export directly from PP all works as it should. to troubleshoot I have:1. cleared cache both through PP & AME and by hand in the assigned media cache folder and the default location PP & AME would put the media cache.2. I have un-linked and re-linked all the media for the project.3. Manually deleted all Temp files4. Moved

Hola! Como estan?Escribo porque estoy teniendo un problema en encoder. Cuando pongo a exportar un video de premiere en encoder me sale un aviso que dice "se han detectado medios sin conexion y se van a codificar mediante proxy" , luego me muestra la lista de los archivos que se supone que estan desconectados. Cuando voy a la linea de tiempo de premiere no hay ningun archivo desconectado.A alguien le sucedio esto? No se me ocurre como resolverlo

Hi. I get an error message whenever I try to drop an AVI file into media encoder. Is it possible to convert an AVI file to anything using Adobe ME?

  help me pls

I have problem with newest version of Adobe Media Encoder. When i want to open AME, the start creen appears, but after a while, it disappears and nothing happens. In a nuttshell, it crash. Media Encoder just doesn't launch. Everything worked fine with the 2023 version, but after updating to the latest version, this problem appeared. I have Premiere Pro on the latest version and it works perfectly. The issue only occurs with Media Encoder. I have tried literally everything, running it as an administrator, using the "create proxy" option in Premiere Pro. Nothing works. I hope this problem can be resolved because without proxies, I am stuck.

I've looked through the forums and couldn't find anything covering this, so I figured asking here was worth a shot- sorry if this has been asked before.I can't get Adobe Media Encoder 2024 open on my mac; it's been giving me the "cannot create folder: presets" error. I've tried a few solutions, but nothing's worked. There isn't an "Adobe Media Encoder" file in the "/documents/adobe" folder, and I don't know how to make one- manually creating one doesn't work.Do I need to make that folder again to fix the situation, and how can I get Media Encoder to open? Thanks!