Questions

Hello, I contact you for a concern of use.Everything works perfectly with a PremierePro project, but when I want to use an After Effect project, it doesn't work ... When opening from Adobe Media Encoder software, a dialog box opens asking to choose a composition present in the project.But I have not found anywhere on the internet, how to retrieve this list, and specify the composition we want, from the manifest sent to the 'AME WebService Console'. Can you give me all the details to solve this problem? Thank you.

Hello,I would like to continue using Media Encoder 2020 trial version. It was loading but didn't launch. I download it just yesterday, and it was work. Premiere and After Effects or other creative apps still, work correctly but Media Encoder didn't open. I also tried to launch After Effects and then queue something to AME, but its never launch.  I tried to uninstall and install it again, check the updates but it didn't work. Also, I tried to do some solving solutions like deleting the X19zbGN..... file in SLCache folder ETC. but still, it didn't launch.  Do you have any suggestions? 

I was wondering if I can make a DVD looping video with Adobe Encoder? Thanks,

We're having a problem with Encoder not encoding the whole file when exported from Media Composer. This seems to happen every once in a while and then solves itself without any intervention. So, we're exporting quicktime movs to be converted to h.264 mp4 and for some Encoder will arbitrarily leave out portions of the video. Has anyone else had this happen and what was the fix?

I installed Media encoder 2020 hoping that Adobe fixed the things that broke it for me when I "upgraded" to 2019.  ...but all the same exact problems are there.I tried to do and "add to queue" from Premiere 2020.  Media encoder took forever to open... then it took forever to IMPORT the Premiere project... literally longer than it would take to export from Premiere.... then it crashed.  Premier 2020 also had a bunch of crashes... so I switched back to Premier 2019 because I have work to do and trouble shooting one application is enough. Then I opened Media encoder again by itself.  Again, forever to open.  Then I got a message that said 'The last time you opened Media Encoder it unexpectedly quit while re-opening windows. Do you want to open them again" and gave me  the option to open them or cancel.  But it was totally non responsive.   Force quit... open again... same message same non responsive beach ball.....but the message vanished... &n

After years of using AME in conjunction with Premiere Pro, ir juar atopped working. The title screen comes up, but then goes away. Abobe cleaner seems to have disappeared for 5.5 products. I've uninstalled and reinstalled the whole production suite - even to a different hard drve - same result.   [Moving from generic Start/Help forum to the specific Program forum... Mod][To find a forum for your program please start at https://community.adobe.com/]

Hi Encoders,I have a question about the user presets and map structure in Adobe Media Encoder. I work for a company that has more than 100 digital screens with each different resolution.Therefore, I made for each screen a different Preset with bitrate, resolution, custom naming, ingest settings etc. I put everything in a map structure so I can easily find the right screen preset that I need at that moment.It was quiet the job to create all these. Because u need an ingest preset and an encoding preset. I made more than 200 Ingest/Encoding presets. But I also want to share these with my colleague’s, so I exported all the presets. To install the presets, I needed to relink each ingest settings to the right encoding, output source etc. But also made all the map structures. What already was allot of work to do for 4 colleagues. Now we updated our media encoder and everything is gone again. The presets, the map structure the ingest settings. We only have the exported files. But to

I'm using Adobe Premiere Pro 2020 to postprocess a lot of clips. The rendering is done within AME 2020. It is a very long list of jobs to do. When I start rendering, AME renders the file on top oft the list but the fails for all the other ones. The error is "Reading from source not possible" (In german: Lesen von der Quelle nicht möglich. Prüfen Sie, ob diese verschoben oder gelöscht wurde.)When I close and reopen AME and reset the failed files, it will again render the top file (without any change in the settings). The next ones fail.I've already tried to log off the cloud and log in again, but this didn't help. Same when started AME as administrator.Any ideas?

I can't use Encoder 2020. To many files it won't take/convert. Encoder used to be that program that could fix anything. Encoder 2020 feels like it got it's arms cut off.  I have reinstalled 2019.

I have the following problem: I want to export audio only from my Premiere Pro CS6 project(a feature length documentary).The options I want to use areAudiocodec: UncompressedSamplerate: 48.000 HzChannels: 5.1Sample Size: 24 Bit After I export the file to Media Encoder it immediately stops with "Unknown Error".If I change the Sample Size from 24 to 16 Bit it worls fine. Any idea where the problem could be?

I recently shot a live event for a client that is extremely lengthy. My deliverable is a roughly 1.5-hour long cut that I am trying to get exported for my client. I assumed that it would be best to export this via Media Encoder rather than Premiere, but the export time is 25 hours and no matter what I do I am unable to get through these 25 hours without either my computer or Media Encoder crashing. My Export settings are as follows:HEVC (H.265)4K23.976 fpsUse Maximum Render Quality My iMac specs are:3.4 ghz Quad-Core i516 gb 2400 mhz DDR4  I have disabled the sleep on my computer to avoid any interruptions. I have tried closing all applications except for Media Encoder. I have gone into Media Encoder preferences and allocated as much ram as possible to the software. No matter what I do I cannot get this export completed. I have been trying all week. The only error I have seen is that my computer has run out of application memory. I have no experience exporting

Everytime I render in Encoder with this project it freezes at the 75% mark. I have been on chat w support who claimed to fix the issue and the same thing happened. I am using a SUPPOSED top of the line graphics card (Alienware m17 r2 computer w NVIDIA GeForce RTX 2070 Max Q Graphic card ) and it is still stopping at the same point. Help anyone ?!?!?   Title edited by Mod

------------------------------------------------------------Export ErrorError compiling movie. Accelerated Renderer Error Unable to produce frame. Writing with exporter: H.264Writing to file: \\?\D:\Download\LeagueReplays\nmiger\lmao_AME\eeee.mp4Writing file type: H264Around timecode: 00:01:00:46Rendering at offset: 60.250 secondsComponent: H.264 of type ExporterSelector: 9Error code: -1609629695 ------------------------------------------------------------ help pls   Title edited by Mod

Newbie....just finished my project in after effects, sent it to Media Encoder.  After rendering, the final 'draft' had no sound.  It had sound when I sent it to media encoder so I'm not sure where I went wrong nor how to fix it.  I'm new to all this, so not sure what to do - hoping I don't have to start over!!!  Just got the full Adobe Creative Cloud, so it's a new program. 

Hello There,   I am trying to use proxies with Adobe Premiere v 14.0.0 and Adobe Media Encoder v 14.0, In Adobe Premiere, my original footage is 3840 x 2160, in HEVC 4:2:0 (it's from a go pro hero 7 black), i'm trying to creat proxies, and I tried using the preset 1024*540, 1280*720 from H 264 format. I also tried some presets from Quicktime, and some custom one.  Adobe Media encoder does convert the video, however, I always end up with a proxy video that is all black, but that has sound.   Do you see any explanation to this ? For additional information, here is my configuration : HP Pavilion Power laptop with an i5-7300HQ 8 Go of RAM GTX 1050 (2Go) and Intel 630. The graphic card driver are up to date and I have the HEVC microsoft drivers on my computer if that is relevant   Thank you for your time and help !   Title edited by Mod

I have an AE file containing multiple layers of text, which render fine in ME, but the several VIDEO portions just render the dreaded COLOR BARS, but ONLY when EXPORTING the AE file to ME.Booting ME first, then manually IMPORTING the AE file takes several minutes, but it eventually DOES open, and ALL the parts are rendered properly, although EXTREMELY SLOWLY. But using the IMPORT method, I can get the final video.TWO QUESTIONS:1. What can I do to get ME to work properly when EXPORTING from AE?2. Are there some AE and/or ME Preferences settings I need to set to get ME to actually work when exporting from AE?Any help would be GREATLY appreciated!Thanks!--MacPro, MacOSX 10.10.5, 32 MB RAM, 10+ TB disk space, AE v. 14.2.1.34 (25% used of 32.0 GB), ME build 11.1.2.35--

FrontEnd.addItemToBatch and FrontEnd.addFileToBatch are will return a Batch Item Object according to the description of the this document,  but I test this two API with AME2018, FrontEnd.addFileToBatch return a object actually,but FrontEnd.addItemToBatch return a bool value, now how could I get encode progress with FrontEnd.addItemToBatch??? 

version 20 (and all previous) - WindowsIs this just me, or does everyone have this problem and it should be a wishlist item?Once a file is done processing with AME, I cannot delete the source files until I close AME.  As I am working I have to continually close and restart AME so I can move or delete files that I am done processing.  Once AME is finished processing each item it should release the OpLocks.  Or at the minimum, do that if I remove it from or clear the queue. 

There is a lot of talk about "Dynamic Links" regarding files coming from After Effects (.aep) and going to Media Encoder to render. Creating a "Watch Folder" is supposed to allow Media Encoder to immediatly read a file in a specific folder (once a file gets placed in that folder, .aep for example) and then send in to the "Queue" in Media Encoder to begin the render process into an .mp4 for example. But the "Watch Folder" is not reading my .aep files. My desktop (PC) is over qualified and brand new. I tried doing this on the 2019 versions...still no luck. Other files (.mov for example) get read by the "Watch Folder" and get sent to the "Queue" immediatly, Flawless Victory. I am testing with Premiere Pro soon to see if .prproj will get recognized by said "Watch Folder"...but as of now Media Encoder WILL NOT read .aep (After Effects) files. Any help, much appreciated. Beers on me. 

hi, I am working on AME2019 with extendscript, my goal is to send the Pr project to AME and automate rendering, the simple code is as follows: frontEnd = app.getFrontend();encHost = app.getEncoderHost();proPath = "/Users/hjc/mac_test.prproj";frontEnd.addItemToBatch(proPath);encHost.runBatch(); my problem are:1 how to set encode preset?2 how to get encode process? thank you very much!

Hello, I want to render an H.264 project for youtube. YouTube recommends "2 consecutive B frames" in the exports.  my project is 60fps so what setting i need to type in the "keyframe distance" to get this 2 consecutive B frames?

Hi,I get this weird preview in Adobe Media encoder after exporting from AE.After export the movie file looks fine but it is not helpfull if the preview looks weird. working with AE 2020 17.0.01 and media encoder 14 

I have recorded tons of footage on my iPhone 11, and when putting into premiere I have no issue. The first minute plays fine. But it gets to a point and the video just restarts. And going through the timeline, it does this heaps, Video restarts but the audio keeps going. I even encoded it using the Adobe encoder app. To make it an Mp4. That didn't even work.My Computer specs are fine, Gtx1080, I7 and 16gb of ram or something. Editing normally is perfect. But MOV files just are refusing to work as of late. And even installed Prem Pro 19 to see and still didn't work. Please, can I have some help?

I have a one-hour-and-twenty-minutes-long, 3840x2160, 25 FPS, MP4 video that I am rendering down to 1280x720 with the H.264 encoding format in Media Encoder 2020, but it's barely utilizing my computer's hardware and is predicting a 4-hour-long encode time. Is there anything I can do to get the resource utilization higher and cut down the encoding time? Hardware and respective utilization:Intel Core i7-4770 @3.40 GHz - wobbling between 20% and 25%, spread pretty evenly across all 8 4 logical processors.32 GB RAM - only using 13.8 GB of that, with the rest unused.SanDisk SD7SB7S 512 GB - between 0% and 1% active, write speed usually ~4 KB/s with occasional spikes as high as 240 KB/s GeForce GTX 1050 Ti with 768 CUDA cores - 1% 3D utilization, wobbling between 6% and 8% copy utilization, 0% Video Encode and Video Decode utilization; using 2.7 out of 20 GB GPU Memory, 0.6 out of 4 GB Dedicated GPU Memory, and 2.1 out of 16 GB Shared GPU Memory. The source file and the output

HelloI tried to render my video with 5 adjusment layers effects on it and it turned out to the renderering is 6 hours *3mins video* and when the 1st adjusment layer comes on  it goes up not down.PLEASE HELP!!!