Questions

I've been having problems exporting videos in MP4 since upgrading to the 2019 version.when attempting to export through the Media Encoder the following fault is displayed:<?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="2.1.1" clientVersion="2.1.1" applicationName="Adobe Media Encoder" applicationVersion="13.0.1" build="12" source="Windows-Client"><time year="2018" month="11" day="4" hour="1" minute="47" second="9" timeoffset="-180" timezone="Horário brasileiro de verão"/><user guid="1a9a7766-a53a-4990-882e-8b679e5ee4a4"/><system platform="Windows 10 Home" osversion="10.0" osbuild="17134" applicationlanguage="pt-br" userlanguage="pt-BR" oslanguage="pt-BR" ram="8153" machine="Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz" model="Intel64 Family 6 Model 158 Stepping 9" cpuCount="8" cpuType="8664" cpuFreq="3600 MHz"/><crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruc

Ever since updating to AME CC 2019 in the middle of last month my normal workflow of bulk exporting clips from Premiere has turned into a nightmare.At some point during the middle of nearly every batch of clips, AME stops encoding correctly, leaving some exported clips unmuxed and the rest at 0 kb. The only way to get it to work again is to shut down AME and start it up again, and even then it doesn't work half the time until I restart my PC.During this last round I've had Task Manager open. AME successfully complete a batch of 20 files. When it was done, Task Manager showed that it was clinging to 1GB+ of RAM.I did a second batch, only half of which exported successfully. By the end of that, Task Manager showed it was holding on to 2.5GB of RAM, even though its job was finished. I ran a RAM cleaning tool, which got AME down to .5MB of RAM. Then I retried the failed files from the previous batch. None of them encoded. So I closed AME, but it's still showing in the Task Manager 20 minut

Hallo,wenn ich mein Projekt, dass ich über After Effects bearbeitet habe, über den Media Encoder rendern möchte, kommt immer so ein komischer TV-Fehler raus. Hier ein Link zum Videohttps://drive.google.com/open?id=1DoBo30rbQA04NWpmE5yU4xuGmQKdehPI(Es ist klein unten in der Vorschau zu sehen).   

Ele pede para verificar se é um arquvo valido de audio ou video, e sim, eu verifiquei, é um video normal, mas o Media encoder de alguma forma não entende issoPoderia me ajudar por favor?

Hi, I am trying to post videos that I took with a panasonic digital camera into imovie. The files are mts files, so I used media encoder to change them to mp4 files. The videos work fine on my laptop, but when I try to upload them to the ipad, it says that they cannot be found/cannot be used. I can add them to the ipad in a video app, but they will not transfer to photos or imovie. I think it is a formatting issue since the videos work on other platforms, so is there a different format in media encoder that I can use to add them to the ipad? Thanks!

I have a project that I have been working on that utilizes .MOV footage. After effects had no problems during editing, everything went smoothly. Once I booted up AME to render the project into an mp4, the footage showed up like it wasn't present (layer name at the top left corner, but with no footage, just the RGB reset image? I don't know what it's called). Other than somehow converting the MOV footage to something compatible, is there any way that I could have AME allow me to render the footage without much workaround?

Hello Everyone!Just wanted to ask if anyone knows of a way to have a watch folder that stitches together the video clips that are dropped into it?Would also be amazing if anyone knows how to set a watch folder to stitch together multiple images dropped and converts them to one video?I've been trying to find a way for a while now and struggled.Thanks so much!Ross

Hey there!I am trying to adjust the number of B frames in my H.264 exported video, or disable them entirely (leaving only I and P frames). It appears that the setting would be # of M frames as referenced in this document: Export settings reference for Adobe Media Encoder I know that this is done by default with the Baseline profile but for our needs we use Main or High, which appear to use B frames when encoded by Adobe. How is this field adjusted or accessed? Adjusting the key frame interval has no effect.I am running the latest version of CC: Premier Pro 12.1.2.Thank you in advance for any assistance!

Hello, all.I want to encode Hap format video.But there is no Hap family in the check box of Aftereffects or Media Encoder.Do I have the wrong place to look for?Or do I need to make some special setting?I use MacBook Pro(2018).And Aftereffects CC2019 and Media encoder CC2019.

Hi there,Having problems when trying to create Proxy files because Premiere Pro doesn't find Media Encoder 13 and as a Member of Creative I can't download Premiere Pro 13, only allows me to get 12.1.1Anyone with the answer?Thank you so much in anticipation for the solution to this problemSystem is:iMac 3.4 GHz Intel Core i732 Gigs 1600 MHz DDR3Nvidia Ge Force GTX 680MX 2048 MBHumberto

luego de 30 segundos se cierra solo, estoy usando la versión de prueba antes de comprar.

I want to burn my video edited in Premiere Pro to a DVD. Can I do this using Media Encoder CC? If so, what are the steps from begining to the result of the video buned onto a DVD disc? And if this can't be done through Media Encoder CC, how do I burn the video to a DVD?Lee

The new version of AME is not recognizing any graphics that I have exported from AE as .mov's when I have them on tracks above video in Premiere.I have been doing this with the last 4 versions of AME/Premiere so maybe I just have a setting messed up, but when I Export a sequence from Premiere in AME that has the described above circumstance, it exports the video as black under the graphic. So lower thirds and any titles that I have animating on that were created (and exported from) in AE that are positioned on V2 above video on V1 of a sequence in Premiere do not export properly when using AME.  The problem does not exist when I export straight from Premiere, only when I'm using AME. 

I can not figure out why this 16 second After effects file won't render in Media Encoder.  It imports into Media encoder, does a rapid encode after I click the 'start arrow' and the final output is a 00.00.00 second still .mp4I've tried different "save as" copies.  Other Ae projects work.Running all current CC on Mac Pro, Mohave.One time I got this message and thought I'd successfully kept things in the same folders. ______________________________ - Source File: /Users/christopherhaueter/Desktop/Hopper tribute 2.5D/Panel_12 Final_AME/tmpAEtoAMEProject-Window-panel12_1_AME/tmpAEtoAMEProject-Window-panel12_1.aep - Output File: /Users/christopherhaueter/Desktop/Hopper tribute 2.5D/Panel_12 Final_AME/tmpAEtoAMEProject-Window-panel12_1_AME/Window-panel12.mp4 - Preset Used: Match Source - Adaptive High Bitrate - Video: - Audio: - Bitrate: - Encoding Time: 00:00:0010/22/2018 09:19:39 PM : Encoding Failed------------------------------------------------------------Could not read fr

I am trying to export an art project from Premiere Pro, and the final exported video is covered in green lines. The image is supposed to be a light brown. When I imported the video into PP as an mp4 file, the previews appeared like this, but I was able to fix that issue by switching from Mercury Playback Engine GPU Acceleration (OpenCL) to Mercury Playback Engine Software Only. I also switched this setting for AME, but this did not change the appearance of the green lines. Any suggestions?

I'm trying to compress some web banners but the logo just comes out extremely pixelated every time.Doesn't matter how high I set the bitrate, if it's variable or constant. Tried all Field Orders, Profiles, Maximum Depth and Maximum Render Quality.I've tried H.264, WebM HD, Quicktime and almost everything else I could think of.The logo is an AE shape layer, however I also tried replacing it with an AI file as well as a transparent PNG.Started of by exporting to Prores422 from After Effects and then compressing, also tried sending straight to AME for H.264 as well as exporting a PNG sequence to import to Premiere..The affected banners are 310x400 px and 1018x360 px. While the logo comes out perfect in the 1920x1080 files.The font and the other icon are crisp. So why is the red logo always so muddy?

Hello guys you good ? I faced an annoying problem I've been doing a project on Character Animator and it's montage is 4 minutes and I just export it to Media Encoder and start to render and what happened is my rending took over 3 hours , the whole project takes to be rendered is 4 hours so I waited for 3 hours and was about to finish --> suddenly it told me failed that's really annoying second time to happen I just rendered few projects before but never failed they were done but I tried to do the same to my new one and gave fail .Help me please this is what my failed Text says :- Source File: G:\Character Animator Project 30\Character Animator Project 30.chproj- Output File: C:\Users\dawoo\Desktop\Scene - Mask Man.mp4- Preset Used: Match Source - High bitrate- Video:- Audio:- Bitrate:- Encoding Time: 00:00:0010/22/2018 04:30:04 PM : Encoding Failed------------------------------------------------------------Could not read from the source. Please check if it has moved or been deleted.

I can't export by AMEI don't know how to fix the errorThe file is from AE.This is CC 2018 versionHelp!!WIN10CPU: I9-7900XRAM: 128GB DDR4-3000GPU: GTX-1070TI-A8G

When I add an After Effects (Ae) file to the Media Encoder, hit the green start arrow, it renders super fast and instead of a video (15 sec mp4) being the final, it's a still... .mp4 but 00.00.00 still frame is the output?  No video?  I tried saving a copy with a different name, same issue.  Ae is open and the 15 seconds plays fine throughout in Ae

Hello I just updated to latest AE and media encoder and now i cant export anything from AE.When i press "add to Adobe Media Encoder Queue" it wont show there.When i drag composition manually into Encoder its show up there but when i start rendering it it wont connect to Dynamic-Link.I use Macbook pro 15 and adobe cloud.Please help.Thank youLukas

Dear forummembersI have the same problem for 2 weeks now... Everyone who knows something about the adobe programs that I know or that are administrators for my school can't help me because they can't find the problem.Everytime I open Media Encoder it closes and Crash report comes up. I tried deleting the programs, clearing them with https://helpx.adobe.com/be_nl/creative-cloud/kb/cc-cleaner-tool-installation-problems.html. I wiped my computer, upgraded it to windows 10 pro. Anyone who knows how to help me?GPU Specifications:Crash report:<?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="1.6.4" clientVersion="1.6.4" applicationName="Adobe Media Encoder" applicationVersion="12.1.2" build="69"><time year="2018" month="10" day="11" hour="21" minute="34" second="55"/><user guid="12fd14b2-07e0-4f1e-8b37-7a0d4a4c5ff8"/><system platform="Windows 10 Pro" osversion="10.0" osbuild="17763" applicationlanguag

Downloaded the latest, crashes on startup. Tried earlier versions no help. Ideas? Or has anyone encountered this lately? There was a problem with crashing with After Effects a few months back.Bill

Hi there,I'm working on a series of videos to be used in a browser and whenever I export as an .mp4 or .webm from AME it adds a strange gradient to the buildings in the video. (Please ignore the arrow and background, it's transparent).MOV file (correct colours on buildings):.webM or .mp4 file (strange gradient from bottom to top on buildings):Any ideas?Thanks!Sam

When I render low-resolution videos (from After Effects), images that have been upscaled look horribly pixellated. Here is a sample:This issue has been raised in the past in this thread, with no solution given:Pixelation in small h.264 exportsA related problem is that whenever I change the output resolution to anything under 1080p, the estimated file size does not go down, even though the resulting file actually is a lot smaller. This seems like a bug to me. It's as though Media Encoder just isn't correctly handling anything below 1080p.

I just upgraded media encoder to version 2019 and I cannot export videos with sound anymore.I tried different formats and presets, nothing works.I need advice how to solve this problem, or even better I need advice how to downgrade back to old media encoder.Thanks,Goran