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Dec 4, 2025 9:16 AM UTC
Question

Accidental Adobe Scan Subscription – Requesting Refund

Hello Adobe Team,

I need your help. I was accidentally subscribed to Adobe Scan, and an amount of Rs. 6,200 was deducted from my account without my knowledge or intention.

 

I did not knowingly purchase this subscription. I request you to please help me cancel this plan and process a refund as soon as possible.

2 replies

Community Expert
Dec 4, 2025 9:33 AM UTC
Souvik Sadhu
Legend
Dec 4, 2025 3:23 PM UTC

Hi @pavithra_2840,

 

Hope you are doing well. Thanks for writing in!

 

To learn more about the cancellation and refund process/policy, please refer to the help article https://adobe.ly/4p0ystx and see if it addresses your needs. 


Regards,
Souvik.

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