Question

Accidental Adobe Scan Subscription – Requesting Refund

Forum|Forum|5 months ago
December 4, 2025
1 reply
218 views

Hello Adobe Team,

I need your help. I was accidentally subscribed to Adobe Scan, and an amount of Rs. 6,200 was deducted from my account without my knowledge or intention.

I did not knowingly purchase this subscription. I request you to please help me cancel this plan and process a refund as soon as possible.

Manage Subscription

M

Manan Joshi

Community Expert

See the following article on instructions on how to cancel and eligibility for a refund

https://community.adobe.com/t5/adobe-scan-discussions/cancel-subscription-check-if-you-are-eligible-for-a-refund/td-p/14380943

https://community.adobe.com/t5/adobe-scan-discussions/ios-cancel-subscription-check-if-you-are-eligible-for-a-refund/td-p/14380976

-Manan

Souvik Sadhu

Community Manager

Hi @pavithra_2840,

Hope you are doing well. Thanks for writing in!

To learn more about the cancellation and refund process/policy, please refer to the help article https://adobe.ly/4p0ystx and see if it addresses your needs.

Regards,
Souvik.

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