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Steve5E78
Participant
August 30, 2020
Question

Black screen

  • August 30, 2020
  • 1 reply
  • 307 views

Trying to use my Adobe Scan and only get a black screen with grey photo button. Have signed out and back in, checked settings etc. and no luck. I am using a Galaxy S20+ 5G.

Anyone else had this experience? How can I resolve?

 

Thanks! 

 

 

 

This topic has been closed for replies.

1 reply

S
Adobe Employee
Satoshi98A6
Adobe Employee
August 31, 2020

Hi Steve,

Please find this post.

https://community.adobe.com/t5/adobe-scan/camera-function-not-working-after-samsung-update-on-my-s20/m-p/11395341?page=1#M2709

Regards,

Satoshi

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