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GotChaDigi
Known Participant
October 12, 2023
Question

AE 24.0 Roto Brush Crash, Memory & Won't complete render overnight

  • October 12, 2023
  • 1 reply
  • 3017 views

I've tried to use the AE Beta versions, and the new AE 24.0 to use the Roto Brush to mask a high-res video interview(s), and as these inserted screenshot show the rendering runs forever and either never finishes or crash the system.  I really want to be able to replace a simple background with different imagery.  The dynamic link option from Premier Pro doesn't work either.

 

What would you suggest I do to resolve these problems?

Previous ASC Bug 09-Oct-2023 post [no responses]

System Info:
Processor Intel(R) Core(TM) i9-10980XE CPU @ 3.00GHz 3.00 GHz
Installed RAM 96.0 GB (95.7 GB usable)
System type 64-bit operating system, x64-based processor
Adapter Description NVIDIA RTX A4000
Driver Version 31.0.15.3758

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    October 13, 2023

    Hi GotChaDigi!

    Sorry about the issue. Do you see any error codes or messages when it crashes? Could you check if crash reports are saved? https://adobe.ly/3PWqdhP

    Do you have any third party plugins? 

     

    Let us know. 

    Thanks,

    KR

    G
    GotChaDigiAuthor
    Known Participant
    October 13, 2023

    Yes, I have a pdf file of the log files attached.  I've tried the beta 24.1 too.  Freezes on Freeze propagation.

    No, I do not have any plugins.

    G
    GotChaDigiAuthor
    Known Participant
    October 17, 2023

    Heard nothing back about this yet 😞

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