Skip to main content
This topic has been closed for replies.
Correct answer Shivangi_Gupta

Hi all,

 

Thanks for your patience. Adobe After Effects has released a patch update which provide a fix for the duplicate preview issues. For more information, please check https://helpx.adobe.com/after-effects/kb/fixed-issues.html

 

Let us know if you have any other questions.

 

Thanks,

Shivangi

28 replies

Show previous replies
M
mutiam80645965
Participant
November 12, 2019

Same here. Please help 😞

    S
    samuelc61967010
    Participant
    November 11, 2019

    Same problem here 

      S
      samuelc61967010
      Participant
      November 11, 2019

      Back to AE 2019 and no problem... strange 

        N
        Nader Abo Zayed
        Participating Frequently
        November 12, 2019

        how did you roll back to AE 2019 ?

        N
        Nader Abo Zayed
        Participating Frequently
        November 10, 2019

        same problem here ! any body found a fix for that !?

          J
          João MarcosAuthor
          Participant
          November 13, 2019

          Nope, not yet.

          F
          FableBlue2010
          Participant
          November 9, 2019

          I am very new at AE but I did this and it seems to work, for me.  Here's the path I took:

          Edit>Preferences>General>"Migrate Previous Version Settings..." (bottom right)

           

            T
            Thien Nguyen17386087
            Participant
            April 17, 2020

            Thank you so much for this! Works great now 😃

            X
            xsyafi
            Inspiring
            May 10, 2020

            thx it works!!

            P
            PrimeProductions
            Participant
            November 9, 2019

            Have you found a fix for this yet?

            C
            Cristóbal Cofré
            Participant
            November 8, 2019

            Same problem 😕😕

            andrel85317401
            andrel85317401
            Participant
            November 8, 2019

            Same problem here...

            Roland Kahlenberg
            Roland Kahlenberg
            Legend
            November 6, 2019

            This looks like a GPU driver issue. Ensure you have the latest GPU drivers for your system. Meanwhile, you may also want to disable GPU acceleration in AE's Prefs and in AE's Project Settings dialog.

            Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
            J
            João MarcosAuthor
            Participant
            November 6, 2019

            That's odd. My GPU driver is ok. I mean, I am not an expert, but it looks ok for me.

            J
            João MarcosAuthor
            Participant
            November 6, 2019

            If it helps, I have an early 2011 MacBook pro, the system is updated. AE CC 2019 worked fine, the problem started to happen when I updated to AE CC 2020. 

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices