After Effects 23.6 + Premiere 23.5 Memory Leak auf M1 Max

Hi @hurti,
Thanks for your patience in our response. I showed the log to our engineers and they said it does appear there may be a leak somewhere. They also had the following questions/suggestions:

1. Try purging memory manually via Edit > Purge > All Memory and Disk Cache... Does this help vs restarting After Effects?
2. Try changing the project renderer to Software Only in File > Project Settings > Video Rendering and Effects > Use. Do you see any difference in the memory usage?

Would it be alright if one of our engineers reached out to you directly? There are some additional debugging options that they can go over with you to try to track down the potential leak.

Cheers,

- John, After Effects Engineering Team 

@JohnColombo17100380any insight from my log file, yes? This software is a real desaster! Rendering is also only using 2-4 core of 10 and never more than 30-50% GPU. I've been working with Ae and Pr now since 10 years. Never had such problems on my Intel Mac. Guys, I have to finish a project here!

Thanks for the hint, @nishu_kush! I'm using two Dell monitors: 2160p via Thunderbolt and 1440p via HDMI. "Displays have seperate Spaces" is enabled. Disabled or enabled, no difference or improvement.

Hi @hurti,

Are you using multiple monitors? Can you try the suggestion in the following post: https://community.adobe.com/t5/premiere-pro-bugs/issues-with-premiere-23-5-on-m2-ultra-studio/idc-p/14007966/page/4#M13412

Let us know if it brings any changes.

Thanks,

Nishu

@JohnColombo17100380any insights yet?

I disabled "Cache frames when idle", no difference.

I did send you the log. Yes, "Cache frames when idle" is enabled. Shouldn't it free RAM / overwrite it when a new preview is rendered? I seams like this is not happening.

@hurti Please upload the logs to online storage (Dropbox, Google Drive, WeTransfer, etc) and send me a link in a direct message here on the forums.

Do you have Cache Frames When Idle enabled in the Composition > Preview menu? That is a possible cause of your RAM quickly filling up, though it should not exceed the amount allowed for After Effects in Preferences > Memory & Performance.

Increased RAM usage occurs not when only opening Ae. It slowly starts when opening a project, and increases fast when preview rendering until it reaches the limit of 56GB which is assigned in the Ae preferences. Manually clearing memory/caches in Ae won't  help.

Hi John,

thanks for your reply. I created the log file. How can I send it to you? When I drag/drop it to the dm it says "file type not supported". Copy/paste the log file contents also gives back an error.