After Effects crash on launch.

When I open after effect that send me that and I can't open it, somebody can help me please?

Title edited by Mod.

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Community Manager

Hi Yassine5C79,

Welcome to the Community and sorry for your issue.

I agree with what Mylenium said. Please share the following details so that we can troubleshoot the issue properly:

Let us know, we're here to help.

Thanks,

Nishu

Participant

Oh sorry, i am on windows 10, I have a huawei matebook13 intel core i7 10th gen, 16 go RAM, with NVIDIA Geforce.

After effect 18.0.1

Community Manager

Thanks for the details.

What's the last loading module on the After Effects splash screen right before it crashes?

Let us know if it helps.

Thanks,

Nishu

Legend

Without any system information and at least the general crash infor from your system's event viewer we can't really tell you anything.

Mylenium

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