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Inspiring
November 27, 2023
Answered

After Effects error: File "name.mp4" cannot be opened, it may be in an unsuppoted format. (86 :: 1)

  • November 27, 2023
  • 21 replies
  • 3610 views

Recently, After Effects has been giving errors with almost all video file formats.
Does anyone know how to solve this issue?

P.S.: I've already tried fixing it using YouTube tutorials (changing the file extension to .avi, running the video through Media Encoder, restarting the computer), and none of it helps.
The Error:


My AE version:

 

This topic has been closed for replies.
Correct answer ValeriiN

So, the issue is resolved.
Honestly, I don't know how, but after the recent update, everything fixed itself.
Now, I can import all video formats again.
Thank you all for your attention.

21 replies

November 27, 2023

Any chance you're trying to use files stored in a cloud drive (google, one drive, dropbox, etc.)?