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meitarm23626281
Participant
Jun 30, 2019 7:15 AM UTC
Question

chunk in file too big probably unsupported file version

Hi adobe,

i work on a project in after effects and im facing errors that i dont know how to solve.

1. 33:7 chunk in file too big probably unsupported file version

2. 33:3 writing to file- intenal value out of range

i would love if you can help me.

thanks !!!

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7 replies

Participating Frequently
Jul 11, 2024 8:37 AM UTC

I went to the autosave folder and opened the last one that had been made, almost everything was there, open it, change the name and that's it, keep working

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try67
Community Expert
Community Expert
Jan 3, 2022 10:46 AM UTC

[Question moved to the AE forum]

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Participant
Jan 3, 2022 9:42 AM UTC

"A chunk is a fragment of information which is used in many multimedia file formats, such as PNG, IFF, MP3 and AVI."

Since I had no mp3, iff or avi (who on earth is using avi now!?), I've used PNG converter on all my PNG assets (any App that reduces PNG size will do) and it helped. 

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Participant
Nov 18, 2020 11:23 AM UTC

Had the 'chunk in file too big probably unsupported file version' error message this morning. After trying a few things and coming up short, I opened the project on a Mac, saved and closed it, then tried it again on my Windows machine and it worked. I have no idea why, just sharing incase it can help someone in the future.

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rachelcenter
Legend
Aug 23, 2021 4:11 AM UTC

my friend tried to open mine on windows and didnt work. Can you try mine? https://community.adobe.com/t5/after-effects/chunk-in-file-too-big-can-someone-please-help-me-open-it/m-p/12333847

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Participant
May 28, 2020 4:26 PM UTC

same issue here - I see you never got a response.  I hate adobe.

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Bernd Alheit
Community Expert
Community Expert
May 28, 2020 4:43 PM UTC

Try the forum for After Effects

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