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Le Pewp
Inspiring
December 12, 2022
Answered

Creative Cloud not showing update for After Effects December 2022 (23.1) release

  • December 12, 2022
  • 3 replies
  • 554 views

Creative Cloud version 5.9.0.372

Current AE version: 23.0

Processor: AMD Ryzen Threadripper 2950X 16-Core Processor 3.50 GHz

GPU: RTX 2080Ti, Driver version: Studio driver 517.40

 

Despite clicking "check for updates", Creative Cloud sees After Effects as currently up to date on v23.0.

All other apps are updated, as well as Creative Cloud itself. 

Any idea why the latest release isn't being detected and updated?

This topic has been closed for replies.
Correct answer Le Pewp

Nevermind the above. As per Adobe Employee nishu_kush:

 

It's a phased rollout. You'll see the update soon.

We appreciate your patience.

 

https://community.adobe.com/t5/after-effects-discussions/is-the-ae-23-1-update-actually-already-available/td-p/13413910

3 replies

Le Pewp
Le PewpAuthor
Inspiring
December 12, 2022

I "fixed" the problem.

 

I logged into my Creative Cloud account via Chrome, went to 'account settings', clicked 'access your apps and services', and noticed that After Effects was not listed as "installed" (even though it was). I went back to the Creative Cloud desktop app, went to 'sync' settings, selected the 'apps' tab, then manually turned After Effects 'auto-updates' OFF, then ON again.

 

Somehow, that fixed the problem and now the new update for AE v23.1 is available. 

Le Pewp
Le PewpAuthorCorrect answer
Inspiring
December 13, 2022

Nevermind the above. As per Adobe Employee nishu_kush:

 

It's a phased rollout. You'll see the update soon.

We appreciate your patience.

 

https://community.adobe.com/t5/after-effects-discussions/is-the-ae-23-1-update-actually-already-available/td-p/13413910

Thaumar
Inspiring
December 12, 2022

I don't think it's actually out yet, so far nobody has confirmed it's actual availability 

Le Pewp
Le PewpAuthor
Inspiring
December 12, 2022

Also, I'm on the latest version of Windows 10