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Ehssan_SK
Ehssan_SK
Participant
March 6, 2020
Question

Display Acceleration Disabled 2020

  • March 6, 2020
  • 2 replies
  • 289 views

I recently have Display acceleration disable issue after the new update(17.0.4) and it's really frustrating! However I revert to older versions but I still have the same problem. Also sometimes Premiere and Encoder have "Premiere Pro could not find any capable video play modules" error and crash. Also composition window moves to the corner of the screen and doesn't let me to see the playback.

 

Right now my Mercury GPU Acceleration is not working. I have a new MacPro with AMD pro Vega II. Is there anyway to fix this?

 

By the way eveything was fine a week ago!

 

    This topic has been closed for replies.

    2 replies

    nishu_kush
    nishu_kush
    Legend
    April 9, 2020

    Hi Ehssan,

     

    Did you try the suggestion? Did it help?

    If not, please check if you have Promise utility installed on your computer and what happens if you remove it.

    Let us know

     

    Thanks,

    Nishu

    nishu_kush
    nishu_kush
    Legend
    March 23, 2020

    Hi Ehssan,

     

    Thanks for reaching out.

    Please try the steps mentioned in the following article: https://community.adobe.com/t5/after-effects/faq-how-to-fix-quot-display-acceleration-disabled-quot-in-after-effects/m-p/10992991?page=1

    Let us know if it helps.

     

    Thanks,

    Nishu

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