Every time I open After effects, it says Found compatible GPU device for SonyRaw decode support

Every time I open After effects it crashes and, it says Found compatible GPU device for SonyRaw decode support. I click OK but nothing happens.

After Effects 18.2

macOS Big Sur

MacBook Pro (15-inch, 2016)

2.7 GHz Quad-Core Intel Core i7

16 GB 2133 MHz LPDDR3

Radeon Pro 455 2 GB

This topic has been closed for replies.

Participant

I encountered the same issue.

Hope it can be solved soon...

Legend

Hi defaultssy9c2dlbiao,

Welcome to the Community and sorry for your issue. I appreciate you sharing details in the original post. It helps. Would you mind sharing the crash report as well: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-computer/td-p/10333124?page=1

Looking forward to your response.

Thanks,

Nishu

A

Anonymous

Hi, thank you for your reply

I've attached the crash log file

Sign up