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Question

Fonts not showing up in AE CC2020 or show up when missing

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Hello!

I have few questions/issues regarding After Effects 2020 v17. If anyone could possibly provide me some insight, answers and/or solutions that would be greatly appreciated. I'm noticing a few issues with fonts. When selecting font choice under 'Character', at least 2 different instances (in the last 2 days) where installed fonts are nowhere to be found/seen in After Effects, but visible in every other application (i.e. Photoshop and Illustrator). I read a suggestion someone had made regarding the issue (which apparently isn't new or uncommon?) to uninstall and reinstall the font, to which does work. I'm not sure why this is now starting to happen, but it's frustrating to say the least.

The other issue at hand is when opening a template that alerts me to a missing font, when I search for missing fonts in the document - nothing appears? The search feature worked fine in the previous version v16.1.3 - I'm not sure why now it doesn't?

I'm working on an iMac 18,3 (Intel Core i7, 4.2GHz)

Any help would be greatly appreciated,

Thank You.

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A

Amy5EF5

Known Participant

I take back my last comment. After some investigation, it seems that TTF fonts do not work in AE. I got the OTF versions and my problem is solved.

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K

kellgreen

Participant

Same resolution for me as well, Amy. Thank you for sharing! 🙂

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Amy5EF5

Known Participant

I can't believe this hasn't been fixed by Adobe yet. What a ridiculous problem.

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Z

zioubina

Participant

Hey guys,

Got the same problem solved by installing static fonts instead of variable ones. I.e. Google Fonts are mostly distributing their fonts with variable versions and I installed them, simply ignoring the "static" folder. So Ai and Ps displayed all of the font styles, while Ae wouldn't see most of them except for one or two. Try to reinstall your font in static, not the variable version. Good luck.

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Emmanuel Akpan

Participant

Yessss. This worked. Thank you very much

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R

richardc24732636

Participant

Having the same issue here.

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agraciotti

Participating Frequently

same here. I tried to reinstall it manually through the CC app but it says "Adobe a font could not be added due to a conflict". The whole family works fine but this one bold font I needed. this is so frustrating.

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E

esemze

Inspiring

Same problem. 1.6K views and no response from Adobe.. classic..

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amans65143304

Participant

Go to your adobe fonts, below mentioned link
https://fonts.adobe.com/

Search your fonts and activate them manually

I was facing issue with Poppins font family, fixed on latest mac OS, AE 2020

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LarissaB82B

Participant

Thank you. This worked for me.

I initially got the error message "a font could not be added due to a conflict", so I deleted the font from my FontBook application and then activated it through Adobe.

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DavidBan

Participant

Also having this issue. A CC font was working earlier this week and when I went to open the project today, the phone didn't work so now all my text is in Times New Roman.

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